No login preferences saved-Can't connect

[[e-mail]]

Binary package hint: ubuntuone-client

I was never given the dialog to enter my account settings and such, and now I can't connect to Ubuntu One. Under the preferences, there is no place to enter my login information. Help!

ProblemType: Bug
.home.gautam..cache.ubuntuone.log.oauth.login.log: Starting Ubuntu One client version 1.0.2
.home.gautam..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 show_applet = 1
 connected = True
 connect = 0
 bookmarked = True
Architecture: i386
Date: Wed Nov 11 19:05:48 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelModules: fglrx
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic-pae
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic-pae i686

[Joshua Hoover (joshuahoover)]

Hi,

I'm sorry to hear Ubuntu One isn't working properly for you. Are you using NetworkManager? Based on the log files provided, I can't tell what the cause may be. Sometimes, when NetworkManager isn't used we will see these more cryptic errors. We just released a new version in our PPA that removes the requirement for NetworkManager. So, if you're not using NetworkManager, please use this new version. You can use this version of the client by adding the beta PPA (deb http://ppa.launchpad.net/ubuntuone/beta/ubuntu karmic main ) to your package sources and then from a terminal session:

sudo apt-get update && sudo apt-get upgrade

If you are using NetworkManager, can you please try quitting the Ubuntu One client and then run the client from a terminal session and report any output?

ubuntuone-client-applet

Thank you,

Joshua

[Joshua Hoover (joshuahoover)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 488413, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

We have a fix you can try in our beta PPA. If you follow the steps in the following FAQ you should be able to try out this new fix: https://answers.edge.launchpad.net/ubuntuone-client/+faq/836 If you are already using the beta PPA, then please check for and install the latest updates via Update Manager and then restart Ubuntu One.