in karmic: freeze on shutdown, hibernate, suspend

[diaboflo]

On a fresh install of karmic this acer travelmate 4002wlmi doesn't power down any more:

shutdown:
- disk spins down
- freeze on tty1
- something like "task 'halt' blocked for more than 120 seconds"

hibernate:
- disk keeps spinning
- ttys accesible but I can't type
- freeze on switch to tty7

suspend:
- disks keeps spinning
- screen empty but on
- freeze

In each case a hard power down is the only way out.

I'd guess this is related to KMS and the radeon mobility 9700 graphics card...

ProblemType: Bug
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: flo 1553 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with Cx20468-31 at irq 10'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97a:43585430'
   Controls : 23
   Simple ctrls : 16
Date: Mon Nov 9 23:58:57 2009
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=f2c00a93-8478-4dcc-91f2-e36c6f080ebc
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lsusb:
 Bus 003 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer TravelMate 4000
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=aeb64773-9dc9-4ac1-b492-188e67c77e0f ro quiet splash
ProcEnviron:
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Uname: Linux 2.6.31-14-generic i686
dmi.bios.date: 10/12/2004
dmi.bios.vendor: ACER
dmi.bios.version: 3A10
dmi.board.name: TravelMate 4000
dmi.board.vendor: Acer
dmi.board.version: Rev 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Rev.1
dmi.modalias: dmi:bvnACER:bvr3A10:bd10/12/2004:svnAcer:pnTravelMate4000:pvrRev1:rvnAcer:rnTravelMate4000:rvrRev1.0:cvnAcer:ct10:cvrRev.1:
dmi.product.name: TravelMate 4000
dmi.product.version: Rev 1
dmi.sys.vendor: Acer

[diaboflo (ubuntu-diaboflo)]

When I install kernel 2.6.28-16 from jaunty, it all works.

Turning off KMS by adding radeon.modeset=0 did not help, though.

[CoudCoud (coudertmatthieu)]

I've got the same problem with the travelmate 4000.

[teranex (teranex)]

I also encounter this problem with my Acer 4001 WLMI, although sometimes (1 out of 5-10 times) it does power down, but this seems to be completely random (i tried with wi-fi disabled/enabled, on battery power, ... but it is really unpredictable if it will power down)

[Ralph (ralph-puncher-deactivatedaccount)]

I also have this problem with my Acer Aspire 1410 laptop with Intel 855 video.

[diaboflo (ubuntu-diaboflo)]

I reported the same thing issue for debian, and there some one pointed me into the right direction:

you need kernel 2.6.32. you can install it at your own risk like this:

add this line to /etc/apt/source.list:
deb http://de.archive.ubuntu.com/ubuntu/ lucid main

create /etc/apt/preferences:
Package: *
Pin: release n=karmic
Pin-Priority: 700

Package: *
Pin: release n=lucid
Pin-Priority: 80

then run
sudo apt-get update
sudo apt-get install linux-image-2.6.32-7-386

By the way, can you suspend to ram? I mean could you in jaunty? because for me it only works if I change the video-quirks and kill vbetool after resume. maybe that is an acer issue.

[teranex (teranex)]

I have tested the solution by diaboflo and installed kernel 2.6.32-8-generic and it seems to work! Now my laptop powers down (tried 4 times until now) *and* hibernate also works now (tried 3 times until now).

[tonticologo (tonticologo)]

Diaboflos solution doesn't work for me. Problem appears on kernels 2.6.31-14, 2.6.31-17 and 2.6.32-10. Was working fine for the fisrt 5-10 times after fresh install.

Last message on screen:
 * Shutting down ALSA...
modem-manager: Caught signal 15, shutting down...
init: Disconnected from system bus

Will now try with kernel 2.6.28-16 from jaunty.
-----------------------------------------------------------
Running on a Thinkpad X41 Tablet, no ATI

[pachuca (jonairopachuca)]

I have the same problem with ubuntu 9.10 32bit kernel 2.6.31-20

[Jeremy Foshee (jeremyfoshee)]

Hi diaboflo,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

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[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]