Inserting audio CD crashes RhythmBox, Nautilus, Sound Juicer etc.

[Adrian]

Binary package hint: rhythmbox

Audio CDs don't work at all within my installation of 9.10 and it's been that way since 9.04. Inserting an audio CD will crash Nautilus and also take down RhythmBox, along with other audio-related apps that might be running. The report from /var/log/messages is:

Nov 9 21:16:58 ailsa kernel: [ 3601.696121] sr 2:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Nov 9 21:16:58 ailsa kernel: [ 3601.696129] sr 2:0:1:0: [sr0] Sense Key : Illegal Request [current]
Nov 9 21:16:58 ailsa kernel: [ 3601.696136] sr 2:0:1:0: [sr0] Add. Sense: Illegal mode for this track
Nov 9 21:16:58 ailsa kernel: [ 3601.697616] sr 2:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Nov 9 21:16:58 ailsa kernel: [ 3601.697620] sr 2:0:1:0: [sr0] Sense Key : Illegal Request [current]
Nov 9 21:16:58 ailsa kernel: [ 3601.697624] sr 2:0:1:0: [sr0] Add. Sense: Illegal mode for this track
Nov 9 21:16:58 ailsa kernel: [ 3601.779621] sr 2:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Nov 9 21:16:58 ailsa kernel: [ 3601.779626] sr 2:0:1:0: [sr0] Sense Key : Illegal Request [current]
Nov 9 21:16:58 ailsa kernel: [ 3601.779631] sr 2:0:1:0: [sr0] Add. Sense: Illegal mode for this track
Nov 9 21:16:58 ailsa kernel: [ 3601.781034] sr 2:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Nov 9 21:16:58 ailsa kernel: [ 3601.781037] sr 2:0:1:0: [sr0] Sense Key : Illegal Request [current]
Nov 9 21:16:58 ailsa kernel: [ 3601.781041] sr 2:0:1:0: [sr0] Add. Sense: Illegal mode for this track
Nov 9 21:16:58 ailsa kernel: [ 3601.782447] sr 2:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Nov 9 21:16:58 ailsa kernel: [ 3601.782450] sr 2:0:1:0: [sr0] Sense Key : Illegal Request [current]
Nov 9 21:16:58 ailsa kernel: [ 3601.782454] sr 2:0:1:0: [sr0] Add. Sense: Illegal mode for this track
Nov 9 21:17:18 ailsa kernel: [ 3622.072510] __ratelimit: 29 callbacks suppressed
Nov 9 21:17:18 ailsa kernel: [ 3622.072515] nautilus[3084]: segfault at 2220010 ip 00007fa1dd27b867 sp 00007fa1ce62ebe0 error 4 in libbrasero-media.so.0.2.0[7fa1dd26a000+24000]
Nov 9 21:17:30 ailsa kernel: [ 3633.654263] rhythmbox[3089]: segfault at 3311008 ip 00007f41db6bf867 sp 00007f41c5ee2c10 error 4 in libbrasero-media.so.0.2.0[7f41db6ae000+24000]
Nov 9 21:21:42 ailsa kernel: [ 3885.337203] rhythmbox[3131]: segfault at 3482000 ip 00007fb5fc8079dd sp 00007fb5f8e53c10 error 4 in libbrasero-media.so.0.2.0[7fb5fc7f6000+24000]

ProblemType: Bug
Architecture: amd64
Date: Mon Nov 9 21:22:31 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/rhythmbox
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: nvidia
Package: rhythmbox 0.12.5-0ubuntu4
ProcEnviron:
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: rhythmbox
Uname: Linux 2.6.31-14-generic x86_64
XsessionErrors:
 (gnome-settings-daemon:1963): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1963): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:2042): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:1995): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (gnome-panel:1981): Gdk-CRITICAL **: gdk_x11_colormap_foreign_new: assertion `GDK_IS_VISUAL (visual)' failed

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.
If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

[snircher (deuteriumoxide)]

Can this bug be reopened? How would I add some debugging information to this? I can't find any other bug reports with this same problem.

[Ryan Peters (sloshy42)]

Happens to me as well! Every once in a WHILE it works, though.

[stlubuntu (jlrbennett)]

Duplicate to https://bugs.launchpad.net/ubuntu/+source/sound-juicer/+bug/484444
and
https://bugs.launchpad.net/ubuntu/+source/sound-juicer/+bug/501207

Please see attachments and history for that one, too.

This is a problem. Please look into it, otherwise it will remain into lucid.

[stlubuntu (jlrbennett)]

By what I have read from other posts and bugs with similar problems, it seems to me that the most relevant contributing cause is the make and model of the optical drive. Mine is a

PIONEER
    model: DVD-RW DVR-118L
    revision: 1.02

PATA / ATAPI drive (although another poster also had similar issues with a SATA drive.

The puzzling thing is that this drive will read and burn data disks (both CDs and DVDs) and video DVDs just fine. And vlc will play audio CD (but is not able to display the artist / track info which seems to be at the crux of the problem.)

Also, attached is a gdb-output which I thought might be helpful in diagnostic.

I would be willing to bet that only those with PIONEER optical drives are experiencing this problem. Also, FWIW I also have a second hard drive connected to the same IDE cable as the optical drive (which works fine and should not make a difference in this small issue.)

Does anyone know if there is a special module and/or drivers requiring installation in order for all functions of this device to work properly?