OpenOffice.Org Word Processor crash on launch of Bibliography Database

Bug #478538 reported by Steve Ahlcrona
102
This bug affects 21 people
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

Binary package hint: openoffice.org

When launching Bibliography Database from the Tools Menu, OpenOffice.Org Word Processor crashes. There is no particular error, but there is an indication that the open files was saved and will be recovered at next launching of OpenOffice.Org Word Processor. I have attached the screenshot indicating the crash. The error also occurs regardless of type of document opened.

Application Info:
OpenOffice.org 3.1.1
OOO31m19 (Build:9420)
Version: 1:3.1.1-5ubuntu1 (openoffice.org-writer)

System Info:
Ubuntu 9.10 - Karmic Koala

ProblemType: Bug
Architecture: i386
Date: Sun Nov 8 12:17:26 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: openoffice.org-core 1:3.1.1-5ubuntu1
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: openoffice.org
Uname: Linux 2.6.31-14-generic i686

Revision history for this message
Steve Ahlcrona (bespinct) wrote :
Changed in openoffice.org (Ubuntu):
status: New → Confirmed
Revision history for this message
Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote :

[SOLUTION] install openoffice.org-base or the complete openoffice.org. If installed from cdrom, openoffice is not completely installed. Bibliography need the database module. I can imagine that this module was not packed due to cdrom size constrains.

There should be a warning somewhere for this fact.

Chris Cheney (ccheney)
Changed in openoffice.org (Ubuntu):
assignee: nobody → Chris Cheney (ccheney)
importance: Undecided → Medium
milestone: none → ubuntu-10.04
status: Confirmed → Triaged
Revision history for this message
Timothy W. Tacker (tim-tacker) wrote :

I confirm that I had this same problem with OpenOffice 3.1 on Ubuntu 9.10. I was able to resolve the problem by installing the openoffice.org package. I suspect that I only needed to install the openoffice.org-base package to resolve the problem; however, the openoffice.org-base package is installed with the openoffice.org package.

Revision history for this message
bacon (aaldert-van-wijk) wrote :

fix works for me too thanks Timothy.

Chris Cheney (ccheney)
Changed in openoffice.org (Ubuntu):
assignee: Chris Cheney (ccheney) → nobody
milestone: ubuntu-10.04 → later
Revision history for this message
nmsalgueiro (nmsalgueiro) wrote :

Exactly the same problem here. I installed the *openoffice.org-base* package and this solved the problem.

Linux 2.6.31-20-generic #58-Ubuntu SMP i686 GNU/Linux
openoffice.org-base 1:3.1.1-5ubuntu1.1
openoffice.org-writer 1:3.1.1-5ubuntu1.1

Chris Cheney (ccheney)
tags: added: karmic
Chris Cheney (ccheney)
Changed in openoffice.org (Ubuntu):
milestone: later → none
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