"Unable to read block ..." message is hard to understand

Bug #478489 reported by another_sam
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Today, while trying to install Kubuntu 9.10 on a machine at an Install Party, we found that the installer produced several "Unable to read block ..." messages.

I just realized that this message has no mean to the user because it was not enough to allow him to infer that probably either the CD was damaged or the optical drive was damaged.

I think the message should be something like "The CD is damaged or the CD player is damaged".

I don't know to which package this feature belongs to.

(Came from http://brainstorm.ubuntu.com/idea/22347/)

Narcissus (narcissus)
affects: ubuntu → ubiquity (Ubuntu)
Revision history for this message
Colin Watson (cjwatson) wrote :

This message is not, as far as I can see, generated directly by the installer. In order to figure out where it came from, we need the *full* *unedited* text of the error message. Thanks in advance.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Revision history for this message
another_sam (anothersam) wrote :

Sorry. I did not answer because the answer to Colin's request is "I don't have the full text". It was at an install party and I did not transcript the message. In that time I thought the involved stack was simpler; and someone could find the string just from a report like the one I wrote.

Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in ubiquity (Ubuntu):
status: Incomplete → Invalid
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