[ASUSTeK Computer INC. P4GE-MX] hibernate/resume failure [non-free: nvidia]

Bug #478008 reported by alberto3316
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

The computer doesn't hibernate nor reboot. The keyboard is locked. The only way I can start the computer again is turning it off and after 15 seconds turning it on.

ProblemType: KernelOops
Annotation: This occured during a previous hibernate and prevented it from resuming properly.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: m 1947 F.... pulseaudio
CRDA: Error: [Errno 2] No existe el fichero ó directorio
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with ALC655 at irq 17'
   Mixer name : 'Realtek ALC655 rev 0'
   Components : 'AC97a:414c4760'
   Controls : 41
   Simple ctrls : 26
Card1.Amixer.info:
 Card hw:1 'UART'/'MPU-401 UART at 0x330, irq 10'
   Mixer name : ''
   Components : ''
   Controls : 0
   Simple ctrls : 0
Card1.Amixer.values:

Date: Sat Nov 7 23:28:31 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=4f0f661f-6aef-494c-bf22-2ba59fdcc774
InterpreterPath: /usr/bin/python2.6
Lsusb:
 Bus 001 Device 002: ID 0ace:1215 ZyDAS WLA-54L WiFi
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: ASUSTeK Computer INC. P4GE-MX
NonfreeKernelModules: nvidia
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: root=UUID=832b65fe-2474-445e-ab04-e79a957419b7 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Tags: resume hibernate
Title: [ASUSTeK Computer INC. P4GE-MX] hibernate/resume failure [non-free: nvidia]
Uname: Linux 2.6.31-14-generic i686
UserGroups:

WpaSupplicantLog:

dmi.bios.date: 09/06/2004
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS P4GE-MX ACPI BIOS Revision 1005
dmi.board.name: P4GE-MX
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 2.01
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSP4GE-MXACPIBIOSRevision1005:bd09/06/2004:svnASUSTeKComputerINC.:pnP4GE-MX:pvr2.01:rvnASUSTeKComputerINC.:rnP4GE-MX:rvr2.01:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P4GE-MX
dmi.product.version: 2.01
dmi.sys.vendor: ASUSTeK Computer INC.

Revision history for this message
alberto3316 (albertopr) wrote :
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi alberto3316,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 478008

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-hibernate
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
alberto3316 (albertopr) wrote :

Hi Jeremy.
Thanks for you answer.
I could solve the problem changing the video card in that PC.

But I have the same issue in other PC.
I'll send the bug now.
Alberto.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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