Ubuntu One..can't get files to sinc, upload error and can't connect.

[KF6AAQ]

Binary package hint: ubuntuone-client

Only mail contacts get sent to Ubuntuone server...can't connect to share files

ProblemType: Bug
.home.fog..cache.ubuntuone.log.oauth.login.log:
 Starting Ubuntu One client version 1.0.2
 Starting Ubuntu One client version 1.0.2
.home.fog..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.fog..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.fog..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: i386
Date: Sat Nov 7 19:15:13 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

[Guillermo Gonzalez (verterok)]

Hi,

Sorry to hear that Ubuntu One isn't working.

could you attach ~/.cache/ubuntuone/log/syncdaemon-exceptions.log to the
bug?

Thanks.

[KF6AAQ (kf6aaq-gmx)]

I would... did a search. but can't find the log file.

Also, on my other computer x64 bit version of ubuntu 9.10 says that my computer has a newer version of Ubuntu One and the server needs an upgrade? Again, the address book in Evolution mail works fine, but can't get the file upload to work.

[KF6AAQ (kf6aaq-gmx)]

Ok, found the log file (it was hidden)

2009-11-07 21:17:22,016 - ubuntuone.SyncDaemon.fsm - INFO - loading updated metadata
2009-11-07 21:17:22,024 - ubuntuone.SyncDaemon.fsm - INFO - initialized: idx_path: 1, idx_node_id: 1, shares: 1
2009-11-07 21:17:22,027 - ubuntuone.SyncDaemon.HQ - INFO - HashQueue: _hasher started
2009-11-07 21:17:23,096 - ubuntuone.SyncDaemon.DBus - INFO - DBusInterface initialized.
2009-11-07 21:17:23,097 - ubuntuone.SyncDaemon.Main - INFO - Using /home/fog/Ubuntu One as root dir
2009-11-07 21:17:23,099 - ubuntuone.SyncDaemon.Main - INFO - Using /home/fog/.local/share/ubuntuone/syncdaemon as data dir
2009-11-07 21:17:23,099 - ubuntuone.SyncDaemon.Main - INFO - Using /home/fog/.local/share/ubuntuone/shares as shares root dir
2009-11-07 21:17:23,099 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: INIT; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=1 miss=1) ----
2009-11-07 21:17:23,100 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan starting...
2009-11-07 21:17:23,100 - ubuntuone.SyncDaemon.local_rescan - INFO - start scan all shares
2009-11-07 21:17:23,103 - ubuntuone.SyncDaemon.local_rescan - INFO - processing trash
2009-11-07 21:17:23,103 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan finished!
2009-11-07 21:17:23,103 - ubuntuone.SyncDaemon.Main - INFO - hash queue empty. We are ready!
2009-11-07 21:19:23,099 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=4 miss=1) ----
2009-11-07 21:21:23,099 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=4 miss=1) ----
2009-11-07 21:23:23,108 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=4 miss=1) ----
2009-11-07 21:25:23,283 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=4 miss=1) ----
2009-11-07 21:27:23,100 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=4 miss=1) ----
2009-11-07 21:29:23,099 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=4 miss=1) ----
2009-11-07 21:31:23,099 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=4 miss=1) ----
2009-11-07 21:33:23,099 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=4 miss=1) ----
2009-11-07 21:35:23,099 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=4 miss=1) ----
2009-11-07 21:37:23,099 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=4 miss=1) ----
2009-11-07 21:39:23,100 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK; queues: metadata: 0; content: 0;...

[KF6AAQ (kf6aaq-gmx)]

Found this? does this relate?

Ubuntu One client requires post-install upgrade

A serious bug in the Ubuntu One client software included in Ubuntu 9.10 that could potentially result in loss of data has led to disabling file syncing access for this client version on the Ubuntu One servers as a precaution. Users who see a "Capabilities Mismatch" error when trying to use Ubuntu One should install the post-release upgrade of the client that will be made available immediately after release, fixing the original bug and restoring file syncing access to the Ubuntu One servers. Files are still available via the web interface at http://one.ubuntu.com.

Contact syncing and tomboy syncing services are not affected by this issue.

[Joshua Hoover (joshuahoover)]

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect.

Thank you,

Joshua