Acer TravelMate 8571 suspend/resume failure

[tKomihn]

suspend seemed to work, but failed at wakeup > reboot

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tkomihn 1827 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xa4500000 irq 22'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,10250289,00100004'
   Controls : 21
   Simple ctrls : 12
Date: Sat Nov 7 17:49:12 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=43991a08-78de-4b96-8a2e-b0e8ea690109
InterpreterPath: /usr/bin/python2.6
MachineType: Acer TravelMate 8571
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: root=UUID=513cfeab-ec83-4386-8de2-cef45917162f ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
SourcePackage: linux
Tags: resume suspend
Title: [Acer TravelMate 8571] suspend/resume failure
Uname: Linux 2.6.31-14-generic x86_64
UserGroups:

WpaSupplicantLog:

dmi.bios.date: 07/22/2009
dmi.bios.vendor: Acer
dmi.bios.version: V1.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: TravelMate 8571
dmi.board.vendor: Acer
dmi.board.version: PSMBOU-1234567
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: None
dmi.modalias: dmi:bvnAcer:bvrV1.02:bd07/22/2009:svnAcer:pnTravelMate8571:pvrV1.02:rvnAcer:rnTravelMate8571:rvrPSMBOU-1234567:cvnAcer:ct10:cvrNone:
dmi.product.name: TravelMate 8571
dmi.product.version: V1.02
dmi.sys.vendor: Acer

[returntoreality (returntoreality)]

Same here with bios 1.27
attached dsdt

[Stefan Koch (stefan-koch)]

With 64-Bit ubuntu 9.10 USB-Live-"CD" and 10.04 USB-Live-"CD" when power on the system after suspend the system reboots...
BIOS I think V1.02 acer TravelMate 8571

[Matthew Lai (cyberfish)]

I believe it's a duplicate of Bug #405120.

[penalvch (penalvch)]

tKomihn, thank you for reporting this and helping make Ubuntu better. Karmic reached EOL on April 30, 2011.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, can you please attach all relevant information following https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[Stefan Koch (stefan-koch)]

With kubuntu 11.10 (3.0.0-17-generic) this solution helps
"CHANGE the line: linux /boot/vmlinuz-[VERSION]-generic root=UUID=... ro quiet splash
TO: linux /boot/vmlinuz-[VERSION]-generic root=UUID=... ro quiet splash i8042.reset=1

=> suspend to RAM works now"

With ubuntu 12.04 beta2 with kernel 3.2.0-20-generic the problem still exists WITHOUT changing the lines above.

When this error will solved - that changing the line is no more required?

[Stefan Koch (stefan-koch)]

According to kernel bug report (https://bugzilla.kernel.org/show_bug.cgi?id=15612) this problem should solved in kernel 3.3 but ubuntu 12.04 uses 3.2.

[penalvch (penalvch)]

Stefan Koch, please execute the following at the Terminal and feel free to subscribe me to it:
ubuntu-bug linux

Thanks!