Dell E6400 No sound in Ubuntu Karmic

Bug #477526 reported by guncharly
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Undecided
Ubuntu Audio Team

Bug Description

I upgraded from Jaunty to Karmic and now I have no sound (in or out).

I tried to reinstall several audio packages, play with alsamixer and pulseaudio settings but nothing improved.

Sound is working well on windows so not a harware faillure.

I ran alsa-info.sh and the ouput is at :
 http://www.alsa-project.org/db/?f=eae8d95a9912c04341a469426a8471c4226ab1f7

Thanks for your help.

guncharly (guncharly)
Changed in linux (Ubuntu):
assignee: nobody → Ubuntu Audio Team (ubuntu-audio)
Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 477526] [NEW] Dell E6400 No sound in Ubuntu Karmic

Please remove the model=auto quirk that you're using; install
linux-backports-modules-alsa-karmic-generic; and reboot.

Revision history for this message
guncharly (guncharly) wrote :

Thanks Daniel.

Everything works now.

Jean

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi guncharly,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 477526

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-sound
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Trond Husoe (tr-huso) wrote :

I can confirm that I have no sound in Ubuntu 10.04 and on a Dell E4310. I had sound in the beginning, but I believe sound disapeared when I changed kernel.
Output of uname -a: 2.6.32-22-generic #36-Ubuntu SMP Thu Jun 3 19:31:57 UTC 2010 x86_64 GNU/Linux

I have to run kernel 32-22 because of heavy screen flickering when running 2.6.35.21

Trond

Revision history for this message
madbiologist (me-again) wrote :

Trond - As you have different hardware, please file a new bug.

Revision history for this message
Brad Figg (brad-figg) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Incomplete → Won't Fix
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