mouse freezes for 10 - 15 seconds then returns to normal. occasionally requires reboot if mouse does not return and keyboard freezes

Bug #477184 reported by Jonathan Lathrop
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I find this message in my messages log:

 kernel: [ 176.659570] psmouse.c: Wheel Mouse at isa0060/serio1/input0 lost synchronization, throwing 1 bytes away.

or

 kernel: [342332.297723] psmouse.c: Wheel Mouse at isa0060/serio1/input0 lost synchronization, throwing 3 bytes away.

or

Nov 2 22:46:20 jonathan-desktop kernel: [344854.178933] psmouse.c: Wheel Mouse at isa0060/serio1/input0 lost synchronization, throwing 1 bytes away.

ProblemType: Bug
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jonathan 1551 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'V8237'/'VIA 8237 with ALC655 at 0xbc00, irq 22'
   Mixer name : 'Realtek ALC655 rev 0'
   Components : 'AC97a:414c4760'
   Controls : 48
   Simple ctrls : 29
CheckboxSubmission: fd95cc9d0ddcfcfa48f989612db79cbe
CheckboxSystem: daed2f3d6643b4a84b4520a2427f8c2b
Date: Sat Nov 7 00:29:37 2009
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=12298a43-7acb-45a4-af8b-133a01e00d49
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: root=UUID=ffa77346-fe6e-457c-8ca4-837a1a73d25d ro quiet splash vga=791
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:

SourcePackage: linux
Uname: Linux 2.6.31-14-generic i686
WpaSupplicantLog:

XsessionErrors:
 (gnome-settings-daemon:1619): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1667): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1689): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (gnome-panel:1666): Gdk-WARNING **: /build/buildd/gtk+2.0-2.18.3/gdk/x11/gdkdrawable-x11.c:952 drawable is not a pixmap or window
dmi.bios.date: 08/06/2004
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd08/06/2004:svn:pn:pvr:rvn:rn:rvr:cvn:ct3:cvr:

Revision history for this message
Jonathan Lathrop (jonathan-lathrop) wrote :
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Jonathan,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 477184

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jonathan Lathrop (jonathan-lathrop) wrote :

I solved the problem by switching to a USB optical mouse. Both of my Ubuntu computers don't like ps2 wheel mice. All the freeze up and clock related problems went away when I switched to an optical mouse.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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