Notebook asus x50z series sound doens't work

Bug #476744 reported by onnix
74
This bug affects 9 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

sound hardware is not detected at all

ProblemType: Bug
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/hwC0D0', '/dev/snd/hwC0D1', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D6p', '/dev/snd/pcmC0D6c', '/dev/snd/seq', '/dev/snd/timer', '/dev/sequencer2', '/dev/sequencer'] failed with exit code 1:
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfdbf4000 irq 16'
   Mixer name : 'Realtek ALC662 rev1'
   Components : 'HDA:10ec0662,104319c3,00100101 HDA:10573055,10c61043,00100700'
   Controls : 21
   Simple ctrls : 12
CheckboxCommand: alsa_record_playback
CheckboxDescription:
 Pair a Bluetooth headset with your system. Then open the volume control application by right-clicking on the speaker icon in the panel and selecting "Sound Preferences". Select the "Input" tab and choose your Bluetooth device. Select the "Output" tab and choose your Bluetooth device. When you are done, click the Test button, then speak into the microphone. After a few seconds, your speech will be played back to you.

 Did you hear your speech played back?
CheckboxTest: alsa_record_playback_bluetooth
Date: Fri Nov 6 17:45:57 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: fglrx
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=pt_PT.UTF-8
 LANGUAGE=pt_PT.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: alsa-driver
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic x86_64

Revision history for this message
onnix (emanuelfaisca) wrote :
Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 476744] Re: Notebook asus x50z series sound doens't work

Please deinstall sl-modem-daemon (or kill slmodemd) if it's installed
(or running). If that is insufficient (or you don't have
sl-modem-daemon installed), install
linux-backports-modules-alsa-karmic-generic and reboot.

Revision history for this message
onnix (emanuelfaisca) wrote :

Daniel T Chen escreveu:
> Please deinstall sl-modem-daemon (or kill slmodemd) if it's installed
> (or running). If that is insufficient (or you don't have
> sl-modem-daemon installed), install
> linux-backports-modules-alsa-karmic-generic and reboot.
>
>
thanks a lot! problem solved :D

Revision history for this message
Daniel T Chen (crimsun) wrote :

Which of the above steps did you need to take?

Revision history for this message
onnix (emanuelfaisca) wrote :

Daniel T Chen escreveu:
> Which of the above steps did you need to take?
>
>
I add the following line to the /etc/modprobe.

d/options file :

options snd-hda-intel model=laptop

I went to the console and tipped :

echo 'options snd-hda-intel model=laptop' | sudo tee -a /etc/modprobe.d/options

Done this by dyscovering the Bug #282116 reported by Radzian
<https://launchpad.net/%7Emc-radzian>

Thanks a lot :D

Revision history for this message
Daniel T Chen (crimsun) wrote :

Note that there is an existing quirk for your laptop:

SND_PCI_QUIRK(0x1043, 0x19c3, "ASUS F5Z/F6x", ALC662_ASUS_MODE2),

Are you sure that you weren't encountering the slmodemd issue?

Revision history for this message
Brad Figg (brad-figg) wrote :

Hi onnix,

Please, if you are still having issues, test with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p alsa-base 476744

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

Please let us know your results.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage needs-required-logs needs-test-current-image
Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Brad Figg (brad-figg)
tags: added: karmic
Revision history for this message
Brad Figg (brad-figg) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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