evolution hangs (becomes non-responsive) when double-clicking attachments

[Matt Warnock]

After upgrading to Karmic, evolution almost always (but not quite always) hangs when double-clicking the icon for an attachment. Attachments save without error, and opening them from the menu also seems to work fine. But if you forget and double-click, you will have to terminate evolution and start over.

ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: matt 1941 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfc700000 irq 22'
   Mixer name : 'Intel G45 DEVCTG'
   Components : 'HDA:111d7675,102802be,00100103 HDA:80862802,80860101,00100000'
   Controls : 27
   Simple ctrls : 15
Date: Sat Oct 31 15:18:20 2009
DistroRelease: Ubuntu 9.10
Failure: oops
HibernationDevice: RESUME=UUID=092be7b8-a4ba-4b2e-9f96-6954d304173f
MachineType: Dell Inc. Studio 1555
NonfreeKernelModules: wl
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=8d46c840-71b3-454d-ae36-af4e2a5bf6de ro quiet splash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:

SourcePackage: linux
Tags: kernel-oops
Title: tg3: DEBUG: MAC_TX_STATUS[00000008] MAC_RX_STATUS[00000006]
Uname: Linux 2.6.31-14-generic x86_64
WpaSupplicantLog:

dmi.bios.date: 04/23/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 0D176M
dmi.board.vendor: Dell Inc.
dmi.board.version: A06
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A06
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd04/23/2009:svnDellInc.:pnStudio1555:pvrA06:rvnDellInc.:rn0D176M:rvrA06:cvnDellInc.:ct8:cvrA06:
dmi.product.name: Studio 1555
dmi.product.version: A06
dmi.sys.vendor: Dell Inc.

[Matt Warnock (mwarnock)]

Wow, don't know why it attached all this stuff. Was looking at the alert message in the notification area earlier, but thought I was submitting a new report. I think the attachments here can be ignored.

[Jeremy Foshee (jeremyfoshee)]

Hi Matt,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 476700

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Matt Warnock (mwarnock)]

I haven't noticed it in awhile. I reported it when I found that
double-clicking attachment icons in icon view didn't work, but opening
the same attachments by right-clicking and selecting from the drop-down
menu did. Weird. At some point it started working again, and it is not
a problem on my current version (2.28.1) on Ubuntu 9.10. I should have
tracked it more carefully, sorry.

I'm just an end-user. I can't test with the latest development version
as I would have to install it, configure it to fetch email, send it an
email with an attachment, and open it. Don't have a spare machine for
starters. But like I said, it seems to be fixed already now. We'll
have 10.04 soon (I usually upgrade within a few days), so if it
resurfaces, I can report it again, but I doubt it will.

I thought I had another bug when I pasted into evolution from a
terminal-- paste didn't go where expected. Then I discovered that when
I right-clicked the window to open up the paste menu, I was moving
point. Aargh, PICNIC problem. :)

--
Matt Warnock <email address hidden>
RidgeCrest Herbals, Inc.

On Fri, 2010-04-23 at 15:04 +0000, Jeremy Foshee wrote:
> Hi Matt,
>
> This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.
>
> apport-collect -p linux 476700
>
> Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>

[Jeremy Foshee (jeremyfoshee)]

Matt,
    I understand the difficulty involved with reproducing this. as you have indicated that you have not seen the issue for some time, I am going to set the bug to Fix Released. Should you see the issue again, it is a simple thing to reopen the bug.

Thanks!

~JFo