in Ubuntu 9.04 I was able to display over 800x600 9.10 will not on my external monitor.

Bug #476136 reported by IABConsulting
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: xorg

I have an Asus eeepc 900hd netbook and an Acer X173W Monitor. It can display 1360 x768 but Ubuntu 9.10 will not work. This used to work with Ubuntu 9.04. Please advise.

ProblemType: Bug
Architecture: i386
CheckboxCommand: resolution_test
CheckboxDescription:
 This display is using the following resolution:

 $output

 Is this acceptable for your display?
CheckboxTest: resolution
Date: Thu Nov 5 23:21:23 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: ASUSTeK Computer INC. 900HA
Package: xorg 1:7.4+3ubuntu7
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=f87994bb-d04c-4e4f-8396-7a433d6e81f3 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_CA.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 xserver-xorg 1:7.4+3ubuntu7
 libgl1-mesa-glx 7.6.0-1ubuntu4
 libdrm2 2.4.14-1ubuntu1
 xserver-xorg-video-intel 2:2.9.0-1ubuntu2
 xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: xorg
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic i686
XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf'
XsessionErrors:
 (gnome-settings-daemon:1453): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1612): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1640): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
dmi.bios.date: 03/02/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0803
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 900HA
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0803:bd03/02/2009:svnASUSTeKComputerINC.:pn900HA:pvrx.x:rvnASUSTeKComputerINC.:rn900HA:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
dmi.product.name: 900HA
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.
fglrx: Not loaded
system:
 distro: Ubuntu
 architecture: i686kernel: 2.6.31-14-generic

Revision history for this message
IABConsulting (iabconsulting) wrote :
Revision history for this message
Bryce Harrington (bryce) wrote :

Thank you for seeking to improve Ubuntu. It seems you have filed a bug
against X using the new System Testing utility. Unfortunately, this tool
is filing bugs without collecting sufficient information to properly
diagnose the issues. I wish we could reply to every report to guide you
to gather the correct information, but it happens that so many people
are using this testing feature to file bug reports that we simply cannot
keep up with the influx. I'm replying in bulk so I can get everyone
pointed into a direction most likely to result in getting you a useful
workaround and us a complete bug report that can be solved.

Most of these problems describe issues that have documented
troubleshooting procedures, so perhaps the most helpful thing I can
do is point you to them:

  http://wiki.ubuntu.com/X/Troubleshooting

These guides explain why things break the way they do, and in some cases
provide workarounds.

I would ask that you first go through the appropriate guide for your
problem, particularly if you are having problems with resolution,
crashes, fonts, or blank screen issues, and then file a bug report using
the following command:

   ubuntu-bug xorg

This collects more detailed information than the System Testing tool
does. Please also write a detailed explanation, indicating when you
first discovered the problem, analysis steps you've done, workarounds
that work, and so on.

Or, if you suspect the problem has something to do with the way the test
script itself is working (such as if Ubuntu worked fine until you ran
the script), then file the bug against the test suite:

   ubuntu-bug checkbox

Thanks again, and good luck!

Changed in xorg (Ubuntu):
status: New → Invalid
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