Ubuntu one applet does not connect

Bug #475886 reported by coltranem
4
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

Ubuntu 9.10
ubuntuone-client 1.0.2-ubuntu2
ubuntuone-client-gnome 1.0.2-ubuntu2

Ubuntu One launches but does not connect and update files. The cloud icon shows an exclamation point.

ProblemType: Bug
.home.mike..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.mike..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 read_limit = -1
 write_limit = -1
 on = True
.home.mike..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: amd64
Date: Thu Nov 5 16:24:29 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic x86_64

Revision history for this message
coltranem (coltrane-ma-1974) wrote :
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect.

Thank you,

Joshua

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.