Karmic doesn't shutdown with 2.6.31-14-generic kernel.

[Ethem Cem Özkan]

My computer sometimes doesn't shutdown. İnstead of shutdown it shows blank screen and it's lights and monitor are open.
I saw same bugs with beta versions. They have fixed tag but mine computer doesn't shutdown.

PS:From 8.04 to 9.04 shutdown worked perfect. Only 9.10 has this problem

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 475410

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

[Ethem Cem Özkan (ethemcem.ozkan)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: celebron 1902 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd2300000 irq 22'
   Mixer name : 'Realtek ALC880'
   Components : 'HDA:10ec0880,08808d2d,00100800 HDA:163c3155,163c3055,00100700'
   Controls : 37
   Simple ctrls : 22
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=3173a5c1-70d2-44ad-a4ca-c51cfffe50c1
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: VESTEL DIJITAL Calistoga & ICH7M Chipset
NonfreeKernelModules: nvidia
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=b16d2437-b435-49a0-92d5-452c887e82db ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=tr_TR.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Uname: Linux 2.6.31-14-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.vendor: Phoenix Technologies NAPA0001.86C.0052.D.06092514480000
dmi.bios.version: 09/25/06
dmi.board.name: MPAD-MSAE Customer Reference Boards
dmi.board.vendor: VESTEL DIJITAL
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: VESTEL DIJITAL
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesNAPA0001.86C.0052.D.06092514480000:bvr09/25/06:bd:svnVESTELDIJITAL:pnCalistoga&ICH7MChipset:pvrNotApplicable:rvnVESTELDIJITAL:rnMPAD-MSAECustomerReferenceBoards:rvrNotApplicable:cvnVESTELDIJITAL:ct1:cvrN/A:
dmi.product.name: Calistoga & ICH7M Chipset
dmi.product.version: Not Applicable
dmi.sys.vendor: VESTEL DIJITAL

[Ethem Cem Özkan (ethemcem.ozkan)]

I used apport-collect 475410 command and sorry for selecting wrong package. I hope this reports help you. As i said it sometimes doenst shutdown and last time i shutdown it normally halted.

[Ethem Cem Özkan (ethemcem.ozkan)]

Did you find why this bug happens?

[Raúl Santos (borfast)]

I also have this problem only on 9.10, all previous Ubuntu versions (since 4.04) worked well but it happens every time I shutdown (or restart) my laptop.

Additionally, I also get the following messages:

Nov 8 20:07:19 ubuntu kernel: [19808.392380] INFO: task halt:5464 blocked for more than 120 seconds.
Nov 8 20:07:19 ubuntu kernel: [19808.392418] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.

I'm not sure if it's the same problem but if so, would it be beneficial for me to also provide the output of any debugging commands?

[Jeremy Foshee (jeremyfoshee)]

Hi Ethem,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 475410

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Raúl Santos (borfast)]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: borfast 1189 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with Cx20468-31 at irq 10'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97a:43585430'
   Controls : 23
   Simple ctrls : 16
CurrentDmesg:
 [ 70.357762] ppdev: user-space parallel port driver
 [ 152.860977] ADDRCONF(NETDEV_UP): eth1: link is not ready
 [ 157.825543] ADDRCONF(NETDEV_CHANGE): eth1: link becomes ready
 [ 157.879510] lib80211_crypt: registered algorithm 'CCMP'
 [ 167.876238] eth1: no IPv6 routers present
DistroRelease: Ubuntu 10.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=35ea28a2-6ab9-4b92-8dc6-57af1814c264
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lsusb:
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer TravelMate 4000
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=18b11633-4355-4a8d-9fc7-97bc66b4771f ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:

Tags: lucid kconfig needs-upstream-testing
Uname: Linux 2.6.32-21-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 10/12/2004
dmi.bios.vendor: ACER
dmi.bios.version: 3A10
dmi.board.name: TravelMate 4000
dmi.board.vendor: Acer
dmi.board.version: Rev 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Rev.1
dmi.modalias: dmi:bvnACER:bvr3A10:bd10/12/2004:svnAcer:pnTravelMate4000:pvrRev1:rvnAcer:rnTravelMate4000:rvrRev1.0:cvnAcer:ct10:cvrRev.1:
dmi.product.name: TravelMate 4000
dmi.product.version: Rev 1
dmi.sys.vendor: Acer

[Raúl Santos (borfast)]

apport information

[Raúl Santos (borfast)]

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[Raúl Santos (borfast)]

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[Raúl Santos (borfast)]

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[Raúl Santos (borfast)]

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[Raúl Santos (borfast)]

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[Raúl Santos (borfast)]

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[Raúl Santos (borfast)]

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[Raúl Santos (borfast)]

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[Raúl Santos (borfast)]

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[Raúl Santos (borfast)]

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[Raúl Santos (borfast)]

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[Raúl Santos (borfast)]

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[Raúl Santos (borfast)]

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[Raúl Santos (borfast)]

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[Raúl Santos (borfast)]

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[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.