Ubuntu 9.10 crashes when run without monitor or when monitor sleeps.

Bug #474930 reported by Simon Philipp
78
This bug affects 15 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Undecided
Unassigned
Nominated for Karmic by connorp

Bug Description

Updated November 11, 2009:

This bug seems to affect computers with an Intel video card. Server and desktop installations.

When the computer is run without a monitor, or the monitor is put to sleep (NOT blanked), the system will lock up after ~10 minutes. The only way to restart the computer is to use the REISUB Magic Keys or to hold down the power button until the system halts. (The latter is the only solution for a server installation running without a keyboard).

Adding nomodeset to the boot line or disabling monitor sleep seems to fix the issue.

Revision history for this message
Simon Philipp (wulfconan) wrote :

I'm not sure which package to point this bug to. I figure it's either xserver-xorg-video-intel or linux-headers-2.6.31-14(generic?) since both packages seem to deal with Intel card drivers.

Revision history for this message
allio (adjective) wrote : apport-collect data

Architecture: i386
DistroRelease: Ubuntu 9.10
Lsusb:
 Bus 001 Device 002: ID 152d:2329 JMicron Technology Corp. / JMicron USA Technology Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Computer Corporation OptiPlex GX260
Package: xserver-xorg-video-intel (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic-pae root=UUID=e062f92e-0bdf-4b28-8c5e-6da05d843bb3 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_NZ.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic-pae
RelatedPackageVersions:
 xserver-xorg N/A
 libgl1-mesa-glx N/A
 libdrm2 N/A
 xserver-xorg-video-intel N/A
 xserver-xorg-video-ati N/A
Uname: Linux 2.6.31-14-generic-pae i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf'
XorgLog: Error: [Errno 2] No such file or directory: '/var/log/Xorg.0.log'
XorgLogOld: Error: [Errno 2] No such file or directory: '/var/log/Xorg.0.log.old'
Xrandr: Error: [Errno 2] No such file or directory
dmi.bios.date: 02/26/2003
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A05
dmi.board.name: 00T606
dmi.board.vendor: Dell Computer Corp.
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA05:bd02/26/2003:svnDellComputerCorporation:pnOptiPlexGX260:pvr:rvnDellComputerCorp.:rn00T606:rvr:cvnDellComputerCorporation:ct3:cvr:
dmi.product.name: OptiPlex GX260
dmi.sys.vendor: Dell Computer Corporation
fglrx: Not loaded
glxinfo: Error: [Errno 2] No such file or directory
setxkbmap: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 architecture: i686kernel: 2.6.31-14-generic-pae
xdpyinfo: Error: [Errno 2] No such file or directory
xkbcomp: Error: [Errno 2] No such file or directory

Revision history for this message
allio (adjective) wrote : BootDmesg.txt
Revision history for this message
allio (adjective) wrote : CurrentDmesg.txt
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allio (adjective) wrote : Lspci.txt
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allio (adjective) wrote : PciDisplay.txt
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allio (adjective) wrote : ProcCpuinfo.txt
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allio (adjective) wrote : ProcInterrupts.txt
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allio (adjective) wrote : ProcModules.txt
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allio (adjective) wrote : UdevDb.txt
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allio (adjective) wrote : UdevLog.txt
tags: added: apport-collected
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allio (adjective) wrote : Re: Ubuntu Server 9.10 crashes when run headless

It appears that disabling kernel modesetting with 'nomodeset' will stop the crash from happening.

Revision history for this message
Simon Philipp (wulfconan) wrote :

Changing to kernel package based on info in Comment #12.

affects: xserver-xorg-video-intel (Ubuntu) → linux (Ubuntu)
summary: - Ubuntu Server 9.10 crashes when run headless
+ Ubuntu 9.10 crashes when run headless
Revision history for this message
Steven J. Constantin (sconstantin-pdtechnologies) wrote : apport-collect data

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: steve 1911 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfeaf4000 irq 22'
   Mixer name : 'Intel G45 DEVELK'
   Components : 'HDA:10ec0888,10250250,00100202 HDA:80862803,80860101,00100000'
   Controls : 39
   Simple ctrls : 21
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=1e99ba26-be84-4e3c-95eb-e605894bf2f2
MachineType: Gateway SX2800
Package: linux (not installed)
ProcCmdLine: root=UUID=95457bc9-fa1e-490d-a99b-86782a2fdf93 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:

Uname: Linux 2.6.31-14-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers
WpaSupplicantLog:

dmi.bios.date: 04/03/2009
dmi.bios.vendor: AMI
dmi.bios.version: P01-A0
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: WG43M
dmi.board.vendor: Gateway
dmi.chassis.type: 3
dmi.chassis.vendor: Gateway
dmi.modalias: dmi:bvnAMI:bvrP01-A0:bd04/03/2009:svnGateway:pnSX2800:pvr:rvnGateway:rnWG43M:rvr:cvnGateway:ct3:cvr:
dmi.product.name: SX2800
dmi.sys.vendor: Gateway

Revision history for this message
Steven J. Constantin (sconstantin-pdtechnologies) wrote : AlsaDevices.txt
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Steven J. Constantin (sconstantin-pdtechnologies) wrote : AplayDevices.txt
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Steven J. Constantin (sconstantin-pdtechnologies) wrote : ArecordDevices.txt
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Steven J. Constantin (sconstantin-pdtechnologies) wrote : BootDmesg.txt
Revision history for this message
Steven J. Constantin (sconstantin-pdtechnologies) wrote : Card0.Amixer.values.txt
Revision history for this message
Steven J. Constantin (sconstantin-pdtechnologies) wrote : Card0.Codecs.codec.2.txt
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Steven J. Constantin (sconstantin-pdtechnologies) wrote : Card0.Codecs.codec.3.txt
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Steven J. Constantin (sconstantin-pdtechnologies) wrote : CurrentDmesg.txt
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Steven J. Constantin (sconstantin-pdtechnologies) wrote : IwConfig.txt
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Steven J. Constantin (sconstantin-pdtechnologies) wrote : Lspci.txt
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Steven J. Constantin (sconstantin-pdtechnologies) wrote : Lsusb.txt
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Steven J. Constantin (sconstantin-pdtechnologies) wrote : PciMultimedia.txt
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Steven J. Constantin (sconstantin-pdtechnologies) wrote : ProcCpuinfo.txt
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Steven J. Constantin (sconstantin-pdtechnologies) wrote : ProcInterrupts.txt
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Steven J. Constantin (sconstantin-pdtechnologies) wrote : ProcModules.txt
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Steven J. Constantin (sconstantin-pdtechnologies) wrote : UdevDb.txt
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Steven J. Constantin (sconstantin-pdtechnologies) wrote : UdevLog.txt
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Steven J. Constantin (sconstantin-pdtechnologies) wrote : WifiSyslog.txt
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Steven J. Constantin (sconstantin-pdtechnologies) wrote : XsessionErrors.txt
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Steven J. Constantin (sconstantin-pdtechnologies) wrote : Re: Ubuntu 9.10 crashes when run headless

I am having a similar problem with the desktop edition. It appears to lock up when the monitor is put to sleep by power management after inactivity. I am forced to reboot using alt+sysreq REISUB. My current solution has been to disable the monitor sleep feature and that has appeared to fix it. Not a huge deal, but annoying.

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airencracken (mjhildum) wrote :

Adding the nomodeset option to the boot seems to have fixed the problem for me. Still a bit of a kludge though.

Revision history for this message
jtrigsby (jtrigsby-jtrigsby) wrote : apport-collect data

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jtrigsby 1768 F.... pulseaudio
 /dev/snd/controlC1: jtrigsby 1768 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981A at irq 17'
   Mixer name : 'Analog Devices AD1981A'
   Components : 'AC97a:41445372'
   Controls : 25
   Simple ctrls : 17
Card1.Amixer.info:
 Card hw:1 'U0x46d0x8b0'/'USB Device 0x46d:0x8b0 at usb-0000:05:04.0-1, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:08b0'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined
   Capture channels: Mono
   Limits: Capture 0 - 3
   Mono: Capture 0 [0%] [30.00dB] [on]
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=692c6b4d-034f-499d-8658-48ab699dc8ad
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 vboxnet0 no wireless extensions.
MachineType: Compaq Evo D510 SFF
Package: linux (not installed)
ProcCmdLine: root=UUID=cd25809d-99c5-4c7d-96c8-c641229d00c3 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:

Uname: Linux 2.6.31-14-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
WifiSyslog:

WpaSupplicantLog:

XsessionErrors:
 (gnome-settings-daemon:1803): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1803): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1851): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1886): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (gnome-panel:1850): Gdk-WARNING **: /build/buildd/gtk+2.0-2.18.3/gdk/x11/gdkdrawable-x11.c:952 drawable is not a pixmap or window
dmi.bios.date: 12/30/2002
dmi.bios.vendor: Compaq
dmi.bios.version: 686O2 v2.20
dmi.board.name: 07E4h
dmi.board.vendor: Compaq
dmi.chassis.asset.tag: V311KN9ZA171
dmi.chassis.type: 15
dmi.chassis.vendor: Compaq
dmi.modalias: dmi:bvnCompaq:bvr686O2v2.20:bd12/30/2002:svnCompaq:pnEvoD510SFF:pvr:rvnCompaq:rn07E4h:rvr:cvnCompaq:ct15:cvr:
dmi.product.name: Evo D510 SFF
dmi.sys.vendor: Compaq

Revision history for this message
jtrigsby (jtrigsby-jtrigsby) wrote : AlsaDevices.txt
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jtrigsby (jtrigsby-jtrigsby) wrote : AplayDevices.txt
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jtrigsby (jtrigsby-jtrigsby) wrote : ArecordDevices.txt
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jtrigsby (jtrigsby-jtrigsby) wrote : BootDmesg.txt
description: updated
summary: - Ubuntu 9.10 crashes when run headless
+ Ubuntu 9.10 crashes when run without monitor or when monitor sleeps.
25 comments hidden view all 105 comments
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Matuku (marchant-jm+launchpad) wrote : Lspci.txt
Revision history for this message
Matuku (marchant-jm+launchpad) wrote : PciMultimedia.txt
Revision history for this message
Matuku (marchant-jm+launchpad) wrote : ProcCpuinfo.txt
Revision history for this message
Matuku (marchant-jm+launchpad) wrote : ProcInterrupts.txt
Revision history for this message
Matuku (marchant-jm+launchpad) wrote : ProcModules.txt
Revision history for this message
Matuku (marchant-jm+launchpad) wrote : UdevDb.txt
Revision history for this message
Matuku (marchant-jm+launchpad) wrote : UdevLog.txt
Revision history for this message
Matuku (marchant-jm+launchpad) wrote : WifiSyslog.txt
Revision history for this message
Kamil Kamiński (mrblur) wrote : apport-collect data

AplayDevices: Error: [Errno 2] No such file or directory
Architecture: i386
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D3c', '/dev/snd/pcmC0D4p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D1c', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info: Error: [Errno 2] No such file or directory
Card0.Amixer.values: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=/dev/sda5
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: FUJITSU SIEMENS SCENIC C610
Package: linux (not installed)
ProcCmdLine: root=UUID=a5f4c53f-bb7b-4c3d-9fbb-6c8609f13c9b ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=pl_PL.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic-pae
RelatedPackageVersions:
 linux-backports-modules-2.6.31-17-generic-pae N/A
 linux-firmware 1.25
RfKill:

Uname: Linux 2.6.31-17-generic-pae i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
WifiSyslog:

dmi.bios.date: 07/30/2004
dmi.bios.vendor: FUJITSU SIEMENS // Phoenix Technologies Ltd.
dmi.bios.version: 5.00 R2.07.1644.01
dmi.board.name: D1644
dmi.board.vendor: FUJITSU SIEMENS
dmi.board.version: S26361-D1644
dmi.chassis.type: 6
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.chassis.version: SCEC
dmi.modalias: dmi:bvnFUJITSUSIEMENS//PhoenixTechnologiesLtd.:bvr5.00R2.07.1644.01:bd07/30/2004:svnFUJITSUSIEMENS:pnSCENICC610:pvr:rvnFUJITSUSIEMENS:rnD1644:rvrS26361-D1644:cvnFUJITSUSIEMENS:ct6:cvrSCEC:
dmi.product.name: SCENIC C610
dmi.sys.vendor: FUJITSU SIEMENS

Revision history for this message
Kamil Kamiński (mrblur) wrote : AlsaDevices.txt
Revision history for this message
Kamil Kamiński (mrblur) wrote : BootDmesg.txt
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Kamil Kamiński (mrblur) wrote : Card0.Codecs.codec97.0.ac97.0.0.txt
Revision history for this message
Kamil Kamiński (mrblur) wrote : Card0.Codecs.codec97.0.ac97.0.0.regs.txt
Revision history for this message
Kamil Kamiński (mrblur) wrote : CurrentDmesg.txt
Revision history for this message
Kamil Kamiński (mrblur) wrote : Lspci.txt
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Kamil Kamiński (mrblur) wrote : Lsusb.txt
Revision history for this message
Kamil Kamiński (mrblur) wrote : PciMultimedia.txt
Revision history for this message
Kamil Kamiński (mrblur) wrote : ProcCpuinfo.txt
Revision history for this message
Kamil Kamiński (mrblur) wrote : ProcInterrupts.txt
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Kamil Kamiński (mrblur) wrote : ProcModules.txt
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Kamil Kamiński (mrblur) wrote : UdevDb.txt
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Kamil Kamiński (mrblur) wrote : UdevLog.txt
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mattsullivan (cincysully79) wrote : apport-collect data

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rick 1320 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 17'
   Mixer name : 'Analog Devices AD1981B'
   Components : 'AC97a:41445374'
   Controls : 28
   Simple ctrls : 20
CurrentDmesg:
 [ 28.820610] usb 3-2: usbfs: interface 0 claimed by usblp while 'usb' sets config #1
 [ 29.816193] b44: eth0: Link is up at 100 Mbps, full duplex.
 [ 29.816199] b44: eth0: Flow control is off for TX and off for RX.
 [ 29.817606] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
 [ 40.268061] eth0: no IPv6 routers present
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=6d936125-f23e-43b7-8dfc-f49f7b458440
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 002: ID 03f0:b402 Hewlett-Packard PhotoSmart 7700 series
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Computer Corporation Dimension 2400
Package: linux (not installed)
ProcCmdLine: root=UUID=3dd804da-5494-4045-b14c-cf2cdfa14e6f ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-19-generic N/A
 linux-firmware 1.25
RfKill:

Uname: Linux 2.6.31-19-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
WpaSupplicantLog:

dmi.bios.date: 12/02/2003
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A05
dmi.board.name: 0C2425
dmi.board.vendor: Dell Computer Corp.
dmi.board.version: A00
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA05:bd12/02/2003:svnDellComputerCorporation:pnDimension2400:pvr:rvnDellComputerCorp.:rn0C2425:rvrA00:cvnDellComputerCorporation:ct15:cvr:
dmi.product.name: Dimension 2400
dmi.sys.vendor: Dell Computer Corporation

Revision history for this message
mattsullivan (cincysully79) wrote : AlsaDevices.txt
Revision history for this message
mattsullivan (cincysully79) wrote : AplayDevices.txt
Revision history for this message
mattsullivan (cincysully79) wrote : ArecordDevices.txt
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mattsullivan (cincysully79) wrote : BootDmesg.txt
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mattsullivan (cincysully79) wrote : Card0.Amixer.values.txt
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mattsullivan (cincysully79) wrote : Card0.Codecs.codec97.0.ac97.0.0.txt
Revision history for this message
mattsullivan (cincysully79) wrote : Card0.Codecs.codec97.0.ac97.0.0.regs.txt
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mattsullivan (cincysully79) wrote : Lspci.txt
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mattsullivan (cincysully79) wrote : PciMultimedia.txt
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mattsullivan (cincysully79) wrote : ProcCpuinfo.txt
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mattsullivan (cincysully79) wrote : ProcInterrupts.txt
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mattsullivan (cincysully79) wrote : ProcModules.txt
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mattsullivan (cincysully79) wrote : UdevDb.txt
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mattsullivan (cincysully79) wrote : UdevLog.txt
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mattsullivan (cincysully79) wrote : WifiSyslog.txt
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mattsullivan (cincysully79) wrote : XsessionErrors.txt
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Brad Figg (brad-figg) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Confirmed → Won't Fix
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