Ubuntu
ubuntuone-client package

UbuntuOne applet fails to connect

Bug #474404 reported by Chris Wells on 2009-11-04

This bug report is a duplicate of: Bug #458393: BadTransition: SYS_SERVER_RESCAN_DONE. Edit Remove

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	New	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

Release: Ubuntu 9.10 (UNR)

ubuntuone-client:
  Installed: 1.0.2-0ubuntu2
  Candidate: 1.0.2-0ubuntu2
  Version table:
*** 1.0.2-0ubuntu2 0
        500 http://mirror.anl.gov karmic-updates/main Packages
        100 /var/lib/dpkg/status
     1.0.2-0ubuntu1 0
        500 http://mirror.anl.gov karmic/main Packages

After resuming, UbuntuOne client failed to connect. The U1 applet was clicked, and u1 failed to connect, and crashed causing a bug report to be generated. Obviously I expected U1 to connect to the cloud, which did not happen.

ProblemType: Bug
.home.chris..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
connected = True
connect = 0
show_applet = 0
bookmarked = True
Architecture: i386
Date: Wed Nov 4 11:52:09 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
NonfreeKernelModules: wl
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/usr/bin/zsh
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Tags: ubuntu-unr
Uname: Linux 2.6.31-14-generic i686

Tags:

Revision history for this message

Chris Wells (drcookie) wrote on 2009-11-04:

.home.chris..cache.ubuntuone.log.oauth.login.log.txt Edit (774 bytes, text/plain; charset="utf-8")
.home.chris..cache.ubuntuone.log.syncdaemon.exceptions.log.txt Edit (511 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (3.8 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (218 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (198.7 KiB, text/plain; charset="utf-8")

Revision history for this message

Chris Wells (drcookie) wrote on 2009-11-04:

I was able to rectify the problem by simply killing the ubuntuone processes, and then restarted U1 via the menu.

Revision history for this message

ange (ijrizi) wrote on 2009-11-12:

me either... but i ve not tried to reconnect on an other account and return to this one after that.

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-11-16:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.