BUG: unable to handle kernel paging request at f76fd004

Bug #474325 reported by Kosumo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

I tried to update my system using update manager. But suddenly the update manager didn't work and there was one word in the terminal part of the software that is "killed". I tried to force the software to quit but the it couldn't and finally the entire system got crashed. I couldn't do anything except forcing my system to shut down using the power button. After I restart my system there was applet that indicate crash status in my system and guide me to this website.

ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kosumo 1735 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfc600000 irq 22'
   Mixer name : 'Silicon Image SiI1392 HDMI'
   Components : 'HDA:14f15051,1734111f,00100000 HDA:10951392,ffffffff,00100000'
   Controls : 18
   Simple ctrls : 8
CurrentDmesg:
 [ 19.463541] sky2 eth0: enabling interface
 [ 19.463691] ADDRCONF(NETDEV_UP): eth0: link is not ready
 [ 21.110223] sky2 eth0: Link is up at 100 Mbps, full duplex, flow control rx
 [ 21.110375] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
 [ 31.280033] eth0: no IPv6 routers present
Date: Wed Nov 4 13:47:42 2009
DistroRelease: Ubuntu 9.10
Failure: oops
HibernationDevice: RESUME=UUID=9ca30a3a-4cea-487a-8bc0-676c04f9b65c
MachineType: FUJITSU SIEMENS AMILO Si 2636
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=9aa1fe40-a7a0-4518-803c-7e3f884b8e69 ro splash quiet quiet splash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
SourcePackage: linux
Tags: kernel-oops
Title: BUG: unable to handle kernel paging request at f76fd004
Uname: Linux 2.6.31-14-generic i686
dmi.bios.date: 05/08/2009
dmi.bios.vendor: Phoenix
dmi.bios.version: 1.0H-1471-0012
dmi.board.name: MR030___
dmi.board.vendor: FUJITSU SIEMENS
dmi.board.version: 8Q8321751
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnPhoenix:bvr1.0H-1471-0012:bd05/08/2009:svnFUJITSUSIEMENS:pnAMILOSi2636:pvrREFERENCE:rvnFUJITSUSIEMENS:rnMR030___:rvr8Q8321751:cvnFUJITSUSIEMENS:ct10:cvrVersion1.0:
dmi.product.name: AMILO Si 2636
dmi.product.version: REFERENCE
dmi.sys.vendor: FUJITSU SIEMENS

Revision history for this message
Kosumo (mas-kosumo) wrote :
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Kosumo,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 474325

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Kosumo (mas-kosumo) wrote : apport-collect data

Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: kosumo 2083 F...m pulseaudio
 /dev/snd/controlC0: kosumo 2083 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfc600000 irq 22'
   Mixer name : 'Silicon Image SiI1392 HDMI'
   Components : 'HDA:14f15051,1734111f,00100000 HDA:10951392,ffffffff,00100000'
   Controls : 19
   Simple ctrls : 9
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=9ca30a3a-4cea-487a-8bc0-676c04f9b65c
MachineType: FUJITSU SIEMENS AMILO Si 2636
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=9aa1fe40-a7a0-4518-803c-7e3f884b8e69 ro splash quiet quiet splash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 05/08/2009
dmi.bios.vendor: Phoenix
dmi.bios.version: 1.0H-1471-0012
dmi.board.name: MR030___
dmi.board.vendor: FUJITSU SIEMENS
dmi.board.version: 8Q8321751
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnPhoenix:bvr1.0H-1471-0012:bd05/08/2009:svnFUJITSUSIEMENS:pnAMILOSi2636:pvrREFERENCE:rvnFUJITSUSIEMENS:rnMR030___:rvr8Q8321751:cvnFUJITSUSIEMENS:ct10:cvrVersion1.0:
dmi.product.name: AMILO Si 2636
dmi.product.version: REFERENCE
dmi.sys.vendor: FUJITSU SIEMENS

Revision history for this message
Kosumo (mas-kosumo) wrote : AlsaDevices.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : AplayDevices.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : BootDmesg.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : Card0.Amixer.values.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : Card0.Codecs.codec.0.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : Card0.Codecs.codec.2.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : CurrentDmesg.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : IwConfig.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : Lspci.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : Lsusb.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : PciMultimedia.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : ProcCpuinfo.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : ProcInterrupts.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : ProcModules.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : UdevDb.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : UdevLog.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : WifiSyslog.txt
Revision history for this message
Kosumo (mas-kosumo) wrote : XsessionErrors.txt
Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
Revision history for this message
Kosumo (mas-kosumo) wrote :

Hi Jeremy,

Thanks for remind me about this bug. I'm really sorry not to update about this problem. I'm not really sure, but it seems since I updated my kernel to 2.6.31-20, this problem got disappear. In the past, I got it so often that make me many times forcing my laptop to be shutdown using the "power" button.

Anyway, I tried to execute the command as you suggested.

Changed in linux (Ubuntu):
status: New → Fix Released
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