Ubuntu
xserver-xorg-video-intel package

Activate VGA out (Beamer) on Samsung NC10 causes crash

Bug #473961 reported by Richard B. on 2009-11-04

This bug report is a duplicate of: Bug #419328: [i945gme] attaching external monitor: laptop display is black, external monitor too, with frozen mouse coursor. Edit Remove

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-intel (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Binary package hint: xserver-xorg-video-intel

After connecting my Samsung NC10 with an external Monitor or Beamer (VGA) and starting xrandr or the gnome-display-properties Ubuntu crashes totaly. Both screens getting black, but on the beamer appears the mouse curser (but can't be moved).

Only press and hold the power button shuts down the netbook. ALT+Sys+K doesn't work for me.

I am using an current 9.10.

ProblemType: Bug
Architecture: i386
Date: Wed Nov 4 10:11:03 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release Candidate i386 (20091020.3)
MachineType: SAMSUNG ELECTRONICS CO., LTD. NC10
Package: xserver-xorg-video-intel 2:2.9.0-1ubuntu2
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=76f17187-dbd4-469d-b552-c7f678e74639 ro quiet splash
ProcEnviron:
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
xserver-xorg 1:7.4+3ubuntu7
libgl1-mesa-glx 7.6.0-1ubuntu4
libdrm2 2.4.14-1ubuntu1
xserver-xorg-video-intel 2:2.9.0-1ubuntu2
xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: xserver-xorg-video-intel
Uname: Linux 2.6.31-14-generic i686
XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf'
dmi.bios.date: 09/08/2009
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 11CA.M015.20090908.RHU
dmi.board.name: NC10
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: None
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: No Asset Tag
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr11CA.M015.20090908.RHU:bd09/08/2009:svnSAMSUNGELECTRONICSCO.,LTD.:pnNC10:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNC10:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrNoAssetTag:
dmi.product.name: NC10
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
fglrx: Not loaded
system:
distro: Ubuntu
architecture: i686kernel: 2.6.31-14-generic

Tags:

Revision history for this message

Richard B. (richie) wrote on 2009-11-04:

BootDmesg.txt Edit (39.8 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (3.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.1 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (9.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (378 bytes, text/plain; charset="utf-8")
PciDisplay.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.3 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (91.2 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (176.7 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (49.9 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (67.3 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (3.7 KiB, text/plain; charset="utf-8")
XsessionErrors.txt Edit (670 bytes, text/plain; charset="utf-8")
glxinfo.txt Edit (16.1 KiB, text/plain; charset="utf-8")
setxkbmap.txt Edit (233 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (19.1 KiB, text/plain; charset="utf-8")
xkbcomp.txt Edit (52.6 KiB, text/plain; charset="utf-8")

Bryce Harrington (bryce) on 2009-11-04

tags:	added: crash
Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Confirmed

Revision history for this message

Richard B. (richie) wrote on 2009-11-05:

Hi!

I found out that this problem only appears when Ubuntu tries to use both screens with different screen resolutions.

Workaround: Install aRandr and make layouts (profiles) where your beamer and Netbook have to use the same screen resoltution.

After plugin VGA saved profiles (.sh files) and enjoy :-)

Revision history for this message

Richard B. (richie) wrote on 2009-11-05:

I mean: "After plugin VGA *load* saved profiles (.sh files) and enjoy :-)"

Revision history for this message

Pieter Ennes (skion) wrote on 2009-11-17:

I'm having the same problem, these are really hard lock ups. Using identical resolutions is not an option for me, since laptop screen and flat panel are completely differently sized.