presenter-console is displayed on same monitor as slideshow

[cement_head]

Binary package hint: openoffice.org-presenter-console

Hello,

   OpenOffice Impress works well in Karmic. But, when using the open-source ATI (radeon) drivers and a dual head set-up (monitor 1: 1280x800 and monitor 2:1280x1024), the slideshow is shown on the second monitor (as desired in SlideShow Settings), BUT the presenter console is not on the first monitor, but rather overlayed on top of the slideshow displayed on the second monitor (but at the monitor 1 resolution, in this case 1280x800).

  Expected behaviour is slide show on second monitor and persenter-console on the first.

Let me know if I provide any more information.

-CH

ProblemType: Bug
Architecture: i386
Date: Tue Nov 3 20:20:06 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelModules: wl
Package: openoffice.org-presenter-console (not installed)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: openoffice.org
Uname: Linux 2.6.31-14-generic i686

[Richard Wilbur (richard-wilbur)]

I have both Ubuntu 9.04 and 9.10 installed in different partitions on this Dell Latitude C640 laptop (i386). I keep both fully updated and ever since the beginning(9.10beta), OpenOffice.org Impress with presenter-console has worked flawlessly under 9.04 but under 9.10 the presenter-console (1.1.0+OOo3.1.1-5ubuntu1) only works correctly if the secondary display has smaller number of pixels than the primary display.

[Ubuntu 9.10]
uname -a
Linux test-laptop 2.6.31-16-generic #53-Ubuntu SMP Tue Dec 8 04:01:29 UTC 2009 i686 GNU/Linux

In testing with the secondary display having a larger pixel dimensions than the primary display and the slide show configured to appear on the secondary display, I noticed that the presenter console appears in front of the slide show on the secondary display sized to occupy the correct dimensions for full screen on the primary display. If the slide show is configured to appear on the primary display or the displays have the same pixel dimensions, the presenter console fills the secondary display and slide show is obscured beneath it. Neither is displayed on the primary display.

Testing Results
    laptop 640x480 800x600 1024x768
projector
640x480 Fails Works Works
800x600 Fails Fails Works
1024x768 Fails Fails Fails
1360x768 Fails Fails Fails

I prefer the higher resolution modes on the projector as the image is magnified many times the laptop screen size and thus profits more from higher resolution than the presenter-console! This is the reason I am not upgrading to Ubuntu 9.10 for my work partitions, yet.

I downloaded the source code (apt-get source openoffice.org-presenter-console; apt-get build-dep openoffice.org-presenter-console;) and found what looked like a display indexing problem but haven't figured out how to build this beast in order to test my changes. Could someone point me to a page detailing the blessed way to download source and rebuild the presenter-console package? It seems the OOo build process is different from what I'm used to for other Ubuntu packages.

[cement_head (andorjkiss)]

Hi Richard,

  Thanks for the extra info, yep I can confirm this on my machine as well. A development since I posted this bug: If I switch to compiz, then the presenter console behaves almost as expected (it shows up on the correct screen, but the panels are on top of it where they should be behind it).

  I believe the fellow in charge of the OO builds for Ubuntu is Chris Cheney from the OpenOffice Scribblers team. I've sent him an email and a link to this bug report to see if he can give you/us a hand in squashing this bug.

- CH

[cement_head (andorjkiss)]

Hi Richard,

In initially posting this bug I posted it as an OpenOffice.org-presenter-console, a Metacity, and an Xorg bug

Here are the other bug reports:

https://bugs.launchpad.net/ubuntu/+source/metacity/+bug/495102

https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/492861
(this bug report contains ALL the debug information)

Let me know if there's anything I can do to help.

- CH

[Chris Cheney (ccheney)]

Can you please test with the official openoffice.org from http://openoffice.org and then if it still happens file this bug in their bug tracker at http://qa.openoffice.org/issue_handling/pre_submission.html and add the bug number back to this report?

From what Richard said in his comment it sounds like this might be an upstream bug.

[cement_head (andorjkiss)]

will do

[cement_head (andorjkiss)]

Hi Chris,

  Okay, did what you asked. I can confirm that this bug DOES NOT show up with the official OpenOffice packages and using the Sun Presenter Console 1.02 Extension. The presenter console works perfectly with either metacity or compiz activated. It appears to be the Ubuntu specific distro version of OpenOffice 3.1.1.

- CH

[cement_head (andorjkiss)]

...that has the bug.

[cement_head (andorjkiss)]

I've marked the other bugs ( https://bugs.launchpad.net/ubuntu/+source/metacity/+bug/495102 ) and ( https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/492861 ) as duplicates of this bug.

- CH

[Richard Wilbur (richard-wilbur)]

Dear CH,

Thanks for filing this bug and the others. After I made the comment on this bug I went and read the others and tried Compiz with similar results. I found the task bar and menu bar panels somewhat distracting on top of the presenter-console. I moved the task bar up to the left and could then see the timer, etc. at the bottom of the presenter-console. Used it for a presentation and liked it that way. Two problems remain for me with the Compiz deployment:

1. I would like to be able to use the projector's 1360x768 with my laptop's 1024x768 but can't under Compiz because the horizontal combination totals 2384 > 2048 (driver limit). I suppose I could try over/under configuration instead of side-by-side, but the alignment will at best be awkward. (I can use 1360x768 beside 1024x768 in Metacity just fine under Ubuntu 9.04 with OOo and the presenter-console.)
2. Compiz leaves a lot to be desired as far as cleaning up the secondary display from dragged windows and intermittent corruption of the background on the primary display. I upgraded ATI driver from xorg-edgers driver-only PPA (Nov09 instead of Sep09) and it is somewhat better.

[cement_head (andorjkiss)]

Hi Chris,

Any chance of getting some help rebuilding the packages?

- Thanks

[cement_head (andorjkiss)]

Update.

This is not a bug using ATI RV380 chipset (the Radeon X600) desktop card, using a dual head (split cable) DVI output.

- CH

[Marco da Silva (igama)]

I also have this bug.

01:00.0 VGA compatible controller: nVidia Corporation G72M [Quadro NVS 110M/GeForce Go 7300] (rev a1)

Using VGA cable.

[Marco da Silva (igama)]

Has said before, it only works correctly if the secondary display has smaller number of pixels than the primary display.

[cement_head (andorjkiss)]

Update to Post #12 - that configuration had the SAME resolution on both monitors, so appears it might be same or less number of pixels - will test and post back.

[cement_head (andorjkiss)]

Yes, SAME or less would be more accurate.

[Jeff Fortin Tam (kiddo)]

I tried with OOo vanila 3.2 with the vanilla sun presenter console extension, same problem. I'm worried that this bug will persist the lucid LTS release, presenters kinda depend on this feature.

[cement_head (andorjkiss)]

This is the biggest disappointment to me. Such a simple bug to fix. It works with the vanilla install from OpenOffice.org; its a GO-OO (Novell) introduced bug.

[Jeff Fortin Tam (kiddo)]

I made an interesting discovery this morning, with my Ubuntu 9.10
netbook (1024x600) running the ubuntu-supplied versions of OpenOffice
and the presenter console extension. The secondary screen was a HD
screen, so the resolution was bigger than the primary screen of my
netbook.

The trick is this: set up the two screens, start the presentation, and
the presenter console + audience screen will be on top of each other...
now simply alt+drag the presenter console onto your primary monitor.
Surprisingly, it worked for me (in Lucid, it may behave differently).

[cement_head (andorjkiss)]

Yep, worked for me too...

Wonder what the code is that tells where to initially place the presenter screen

[Oswald-p (oswaldpp)]

Same problem encountered on my dell mini 9 (intel GMA graphic card).
The problem was already present using Karmic but solved installing openoffice.org packages.

Cheers

O-p

[cement_head (andorjkiss)]

@Oswald-p

Do you have a sound error during presentation of an embedded movie file? For example, playing a movie with sound causes sound to stream from both the preview console and the projection, giving the impression of an echo.

If so, could you confirm this bug: https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/545346

If not, post back - because then its a machine/install specific issue for me only.

Thanks,
CH

[DGMcCloud (duncan-doyle)]

I have exactly the same problem on a Dell D820 with Intel 945GM graphics. At least the Alt-drag trick can be used, but it doesn't look really professional.

I also have the same issue that Richard Wilbur describes in the second comment. When I select the primary display as the presentation display, the presentation is still displayed on the secondary screen (beneath the presenter-console) in the primary screen's resolution and I need to Alt-drag it to the primary screen.

So conclusion, when using dual display, and the resolution of the secondary display is the same as or higher than the primary display, the presentation and presenter-console are always initially displayed on the secondary display. Depending on whether the presentation is configured to be presented on the secondary or primary display, the presentation and presenter-console are shown in the resolution of either the secondary and primary display or the other way around.

[DGMcCloud (duncan-doyle)]

I uninstalled the presenter-console to test the behavior of the presentation being displayed on the secondary monitor when configured to be displayed on the primary. This is also seems to happen when the presenter-console is not installed!

[Leigh Honeywell (hypatia)]

I just reproduced this on Lucid x64. Setting the external monitor to smaller than my laptop monitor worked; as did alt+moving the presenter console over to the laptop from the external monitor, when the resolution on the external monitor was set higher. I'll attach a screenshot.

[Fabián Rodríguez (magicfab)]

In Ubuntu Lucid (RC, up-to-date), this works as intended for me. The presenter console is missing some screen realestate because of my gnome panels but setting them to auto-hide works for me.

I am using the package (running 64-bit Lucid):
openoffice.org-presenter-console

The direct download didn't work at all for me.

[JP Vossen (jp-jpsdomain)]

Ran into this bug on a clean install of Lucid i386 on a Mini9, while attempting to present at a LUG. Not good. We had literally a room full of Linux experts and it took us 20 mins to figure out what it was doing and work around it. (Not online so I didn't find this bug until hours later.)

We found that you can right-click on the presenter notes button in the task bar, choose "move" then click on the desired monitor (laptop) and it would work. But this is ugly and should be fixed, especially if it is not present upstream as has been noted.

Seemingly related, if I set Slide Show > slide Show Settings > Multiple displays to "display 1" or 2, both the slide show and the presenters console would go onto the projector (2), overlaid as noted. Then I could move the presenter console back where it belongs (1). In other words, that setting was not being honored.

It's also annoying and disappointing that system > Preferences > Monitors calls the displays one thing, but OO.o ODP Slide Show > slide Show Settings > Multiple displays called them something totally different.

[Oswald-p (oswaldpp)]

This bug appears to be linked to the use of Gnome even with openoffice.org packages
When KDE is used, everything runs fine and the console is on the laptop screen.

Gnome users can move the console from the projector screen to the laptop screen using Alt + left mouse click and then moving the console to the laptop.

O-p

[Richard Wilbur (richard-wilbur)]

@Oswald-p: Thanks for reporting your experience with KDE. Which
Linux distribution/release and KDE version are you using?

[Oswald-p (oswaldpp)]

Sorry, I forgot the description of the box...
I am running Kubuntu 10.04 on a intel core i7 laptop (IntelHDGraphics video card).

Cheers.

O-p

[João Neves (jneves)]

Same problem with Ubuntu Lucid 10.04, with an nVidia Geforce 8600M GS.

This means that Ubuntu/OpenOffice.org is unusable for any serious training session.

[João Neves (jneves)]

Just reread and saw the alt+drag tip - thank you a lot!

[cement_head (andorjkiss)]

Supposedly this is fixed in the upstream of OpenOffice.org (version 3.3) ~ However, who now knows if this will ever make it into Ubuntu, as the announcement of LibreOffice ( http://www.documentfoundation.org/ ) was just made. I suspect that LO will be in Maverick (or later).

[cement_head (andorjkiss)]

not fixed in LO 3.3.2

[Björn Michaelsen (bjoern-michaelsen)]

[This is an automated message.]
There are no new official OpenOffice.org releases in Ubuntu packaging anymore => Won't Fix

If the problem persists, please mark this bug as "also affects project Libreoffice" or "also affects distribution Libreoffice (Ubuntu)" if that has not happened already.

Please leave references to upstream OpenOffice.org bugs in place to allow cross pollination.

[Mozaic (mozaic)]

It could be more esaier with LibreOffice 3.5 and libreoffice-presenter-console 1.1.0+LibO3.5.0-2ubuntu1

https://www.libreoffice.org/download/3-5-new-features-and-fixes/ -> Impress / Draw :

"Presenter Console now features a "Exchange Screen Images" button to work around the bug that in some cases the projector/presentation screen was picked for the Presenter Console instead of the speaker's laptop screen. (Michael Meeks, Astron). "

[penalvch (penalvch)]

cement_head, thank you for reporting this and helping make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 473622

[papukaija (papukaija)]

On my system, the presenter console was displayed in the external screen and the presentstion in the primary screen.

[Björn Michaelsen (bjoern-michaelsen)]

setting priority to low because of https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/473622/comments/37

[papukaija (papukaija)]

Seems to be fixed in Precise's LO 3.5.2 or maybe it just remembers the screen settings.

[Björn Michaelsen (bjoern-michaelsen)]

Fix released as per comment 41.