Ubuntu
ubuntuone-client package

ubuntuone fails to file sync

Bug #473544 reported by joewski on 2009-11-03

This bug report is a duplicate of: Bug #488413: NoAccessToken: SD crashes when no access token found. Edit Remove

This bug affects 4 people

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	Confirmed	Undecided	John Lenton

Bug Description

Binary package hint: ubuntuone-client

UbuntuOne on a drag and drop a small file to folder fails to start sync process. Even with forced connect just disconnects after a few seconds. Cloud displays with ! symbol.

Basically UbuntuOne looks broken.

ProblemType: Bug
.home.joseph..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
connected = True
connect = 0
show_applet = 1
bookmarked = True
Architecture: i386
Date: Wed Nov 4 10:38:41 2009
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANG=en_AU.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

Tags:

Revision history for this message

joewski (joewski) wrote on 2009-11-03:

.home.joseph..cache.ubuntuone.log.oauth.login.log.txt Edit (2.4 KiB, text/plain; charset="utf-8")
.home.joseph..cache.ubuntuone.log.syncdaemon.exceptions.log.txt Edit (613 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (3.9 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (218 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (2.4 KiB, text/plain; charset="utf-8")

Revision history for this message

Lucio Torre (lucio.torre) wrote on 2009-11-25:

Thanks for your report. You are having issues authenticating your client. Im assigning to John for further inquiry.

Changed in ubuntuone-client (Ubuntu):
assignee:	nobody → John Lenton (chipaca)
status:	New → Confirmed

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-12-15:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 488413, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

We have a fix you can try in our beta PPA. If you follow the steps in the following FAQ you should be able to try out this new fix: https://answers.edge.launchpad.net/ubuntuone-client/+faq/836 If you are already using the beta PPA, then please check for and install the latest updates via Update Manager and then restart Ubuntu One.