kubuntu karmic can't read data DVDs

Bug #472888 reported by piovisqui
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
util-linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: util-linux

I have just upgraded to Kubuntu 9.10. I can't read data DVDs. It's a very strange problem. All files appear on the listing and I'm unable to copy them.

tail /var/log/debug
Nov 3 12:20:55 filipe-desktop kernel: [ 9208.392133] ISOFS: changing to secondary root
Nov 3 12:27:03 filipe-desktop kernel: [ 9576.690033] ISO 9660 Extensions: Microsoft Joliet Level 3
Nov 3 12:27:03 filipe-desktop kernel: [ 9576.690041] ISOFS: changing to secondary root

dmesg

[ 9208.375942] UDF-fs: No VRS found
[ 9208.375946] UDF-fs: No partition found (1)
[ 9208.392125] ISO 9660 Extensions: Microsoft Joliet Level 3
[ 9208.392133] ISOFS: changing to secondary root
[ 9220.861657] attempt to access beyond end of device
[ 9220.861663] sr0: rw=0, want=8379956, limit=7765312
[ 9220.861666] __ratelimit: 2536 callbacks suppressed
[ 9220.861668] Buffer I/O error on device sr0, logical block 2094988
[ 9220.861671] attempt to access beyond end of device
[ 9220.861673] sr0: rw=0, want=8379960, limit=7765312
[ 9220.861674] Buffer I/O error on device sr0, logical block 2094989
[ 9220.861677] attempt to access beyond end of device
[ 9220.861679] sr0: rw=0, want=8379964, limit=7765312
[ 9220.861680] Buffer I/O error on device sr0, logical block 2094990

I can mount the DVD, but cannot read it. O Windows they all read perfect, without errors. The discs were recorded with K3b and Nero 6. Sometimes they read, most times they don't. I have tried to add my user account to the "disk" group and it managed to read some discs partially. Any ideas?

ProblemType: Bug
Architecture: i386
Date: Tue Nov 3 13:51:45 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: mount 2.16-1ubuntu5
ProcEnviron:
 LANGUAGE=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: util-linux
Uname: Linux 2.6.31-14-generic i686

Revision history for this message
piovisqui (piovisqui) wrote :
Revision history for this message
DaveRunkle (dwrunkle1) wrote :

I am having a similar or related problem. Karmic does not recognize my only DVD burner and therefore, k3b does not setup and I can't access any CD or DVD or burn images.

Revision history for this message
jippie (jph4dotcom) wrote :

I might just have the same problem here. K3b does not detect my cdrom/rw.

Notice that I found K3b unable to open a handful of files:
strace k3b 2>&1 | grep "No such file or directory" | cut -d\" -f2 | sort -u | cat -n
     1 /etc/ld.so.nohwcap
     2 /etc/ld.so.preload
     3 /lib/dbus-1
     4 /lib/dbus-1.so.3
     5 /lib/libdbus-1
     6 /lib/tls
     7 /lib/tls/dbus-1
     8 /lib/tls/x86_64
     9 /lib/tls/x86_64/dbus-1
    10 /lib/x86_64
    11 /lib/x86_64/dbus-1
    12 /lib/x86_64-linux-gnu
    13 /lib/x86_64-linux-gnu/dbus-1
    14 /lib/x86_64-linux-gnu/tls
    15 /lib/x86_64-linux-gnu/tls/dbus-1
    16 /lib/x86_64-linux-gnu/tls/x86_64
    17 /lib/x86_64-linux-gnu/tls/x86_64/dbus-1
    18 /lib/x86_64-linux-gnu/x86_64
    19 /lib/x86_64-linux-gnu/x86_64/dbus-1
    20 /usr/lib/dbus-1
    21 /usr/lib/dbus-1.so.3
    22 /usr/lib/libdbus-1
    23 /usr/lib/locale/en_US.UTF-8/LC_ADDRESS
    24 /usr/lib/locale/en_US.UTF-8/LC_COLLATE
    25 /usr/lib/locale/en_US.UTF-8/LC_CTYPE
    26 /usr/lib/locale/en_US.UTF-8/LC_IDENTIFICATION
    27 /usr/lib/locale/en_US.UTF-8/LC_MEASUREMENT ...

I am on Kubuntu 9.10, i86_64. Using 9.04 i86_64 all worked fine.

wrote same comment on Bug #474573

Hope this helps

Revision history for this message
jippie (jph4dotcom) wrote :

part #2 ......

    28 /usr/lib/locale/en_US.UTF-8/LC_MESSAGES
    29 /usr/lib/locale/en_US.UTF-8/LC_MONETARY
    30 /usr/lib/locale/en_US.UTF-8/LC_NAME
    31 /usr/lib/locale/en_US.UTF-8/LC_NUMERIC
    32 /usr/lib/locale/en_US.UTF-8/LC_PAPER
    33 /usr/lib/locale/en_US.UTF-8/LC_TELEPHONE
    34 /usr/lib/locale/en_US.UTF-8/LC_TIME
    35 /usr/lib/locale/locale-archive
    36 /usr/lib/tls
    37 /usr/lib/tls/dbus-1
    38 /usr/lib/tls/x86_64
    39 /usr/lib/tls/x86_64/dbus-1
    40 /usr/lib/x86_64
    41 /usr/lib/x86_64/dbus-1
    42 /usr/lib/x86_64-linux-gnu
    43 /usr/lib/x86_64-linux-gnu/dbus-1
    44 /usr/lib/x86_64-linux-gnu/tls
    45 /usr/lib/x86_64-linux-gnu/tls/dbus-1
    46 /usr/lib/x86_64-linux-gnu/tls/x86_64
    47 /usr/lib/x86_64-linux-gnu/tls/x86_64/dbus-1
    48 /usr/lib/x86_64-linux-gnu/x86_64
    49 /usr/lib/x86_64-linux-gnu/x86_64/dbus-1

I managed to solve the locale files by running:
cd /usr/lib/locale
ln -s en_US.utf8 en_US.UTF-8

affects: util-linux (Ubuntu) → k3b (Ubuntu)
Revision history for this message
piovisqui (piovisqui) wrote :

This is not a k3b bug.

Revision history for this message
Rohan Garg (rohangarg) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, according to this report, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. Thanks in advance.

affects: k3b (Ubuntu) → util-linux (Ubuntu)
Changed in util-linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Ralph Janke (txwikinger) wrote :

This is not a k3b bug since this would contradict that the DVDs are not readable from another system, nor would be taken into account the DVDs written with Nero show the same problems!

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for util-linux (Ubuntu) because there has been no activity for 60 days.]

Changed in util-linux (Ubuntu):
status: Incomplete → Expired
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