Ubuntu One client not connecting

[merl15]

Binary package hint: ubuntuone-client

I've added my computer to the list of allowed computers on the Ubuntu One launchpad website, and still the ubuntu one client does not connect at all when I right click and try to connect.

This is on a Karmic x86_64 release.

ProblemType: Bug
.home.merl..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.merl..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.merl..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: amd64
Date: Tue Nov 3 14:49:13 2009
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic x86_64

[Richard Seguin (sectech)]

Sorry for the cookie cutter response... but I believe I might be able to assist with this one.

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will help us to find and resolve the problem.

[merl15 (lewstherin0105)]

As I've already mentioned in the bug description, this happens every time I click (sorry, it's a left click, not a right click) on the Ubuntu One client icon and then click on "Connect". This happens every time.

[Joshua Hoover (joshuahoover)]

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect.

Thank you,

Joshua