ubuntu one application not able to connect

Bug #472650 reported by elkhopoa
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
New
Undecided
Unassigned

Bug Description

when I click connect from icon in tray, the cross disappears for 2 seconds and reappears again, I'm sure I'm connected to the internet

ProblemType: Bug
.home.selim..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.selim..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.selim..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: i386
Date: Tue Nov 3 14:56:58 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
 (xfce4-cpugraph-plugin:1666): Gtk-CRITICAL **: gtk_container_set_border_width: assertion `GTK_IS_CONTAINER (container)' failed
 (polkit-gnome-authentication-agent-1:1674): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

Revision history for this message
elkhopoa (hosam-selim) wrote :
Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in ubuntuone-client.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → ubuntuone-client (Ubuntu)
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect.

Thank you,

Joshua

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