loss data ubuntu one
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubuntuone-client (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: ubuntuone-client
delet of the local data
this bug com with exit ubuntuone in transfert
ProblemType: Bug
.home.ivan.
.home.ivan.
[ubuntuone]
bookmarked = True
connected = False
connect = 0
show_applet = 0
Architecture: amd64
Date: Tue Nov 3 11:30:04 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelMo
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitec
ProcEnviron:
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic x86_64
I'm sorry to hear Ubuntu One isn't working properly for you. You mentioned data loss but the log files do not give any indication as to data being lost. Can you please do the following so that we can determine the root cause of this issue?
1. Open (or create if it doesn't exist): ~/.config/ ubuntuone/ syncdaemon. conf
2. Add the following 2 lines to this file and save:
[__main__]
log_level = DEBUG
3. Restart the Ubuntu One client ubuntuone/ log/syncdaemon. log to this bug report ubuntuone/ log/syncdaemon- exceptions. log to this bug report
4. Let the client try to sync (maybe even add a file to force it to sync)
5. Attach ~/.cache/
6. Attach ~/.cache/
Note that attaching syncdaemon.log will show filenames you are attempting to sync with Ubuntu One. If you do not want this to be public, please mark the bug as private and this bug report will only be available to you and the Ubuntu One team.
Thank you,
Joshua