Ubuntu
ubuntuone-client package

cannot register computer - applet starts with exclamation mark

Bug #470645 reported by Tony Colin on 2009-11-02

This bug report is a duplicate of: Bug #488413: NoAccessToken: SD crashes when no access token found. Edit Remove

This bug affects 7 people

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	New	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

With the new distribution of Karmic, the client is installed by default. When I run it, the cloud appears with just an exclamation mark in it. I can log into Launchpad manually and create an account and I can transfer a test file into it, but there is no synchronisation at all - and I cannot retrieve the file I uploaded! I have completely uninstalled and then reinstalled ubuntuone client to no avail.

ProblemType: Bug
.home.tony..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
bookmarked = True
connected = True
connect = 0
show_applet = 1
Architecture: i386
Date: Mon Nov 2 12:10:18 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia wl
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
PATH=(custom, user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

Tags:

Revision history for this message

Tony Colin (tony-jetnet) wrote on 2009-11-02:

.home.tony..cache.ubuntuone.log.oauth.login.log.txt Edit (739 bytes, text/plain; charset="utf-8")
.home.tony..cache.ubuntuone.log.syncdaemon.exceptions.log.txt Edit (1.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.9 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (207 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (39.7 KiB, text/plain; charset="utf-8")

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-12-15:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 488413, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

We have a fix you can try in our beta PPA. If you follow the steps in the following FAQ you should be able to try out this new fix: https://answers.edge.launchpad.net/ubuntuone-client/+faq/836 If you are already using the beta PPA, then please check for and install the latest updates via Update Manager and then restart Ubuntu One.