[TOSHIBA Satellite A60] suspend and resume failure

[Nicola]

This issue was not happening with the previous release of Ubuntu, the 9.04.
After the upgrade to the latest release, the 9.10, when I select to susped the session, the pc is turned off and the power led is orange blinking, telling me the system is "suspended".
When I press again the power button, the laptop startup but then there is an error regarding the suspended session information stored and asks to reboot the pc.
This is the only way to make Linux load again. Unfortunately I don't know if this is caused by the new release itself or just the packet that is dealing with my laptop's power.
Contact me if you need any further information. :)
Thank you!

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tivis 1632 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'IXP'/'ATI IXP rev 0 with ALC250 at 0xf0000400, irq 17'
   Mixer name : 'Realtek ALC250 rev 2'
   Components : 'AC97a:414c4752'
   Controls : 33
   Simple ctrls : 21
Card1.Amixer.info:
 Card hw:1 'Modem'/'ATI IXP Modem rev 1 at 0xf0000500, irq 17'
   Mixer name : 'Silicon Laboratory Si3036,8 rev 7'
   Components : 'AC97m:53494c27'
   Controls : 3
   Simple ctrls : 3
Card1.Codecs.codec97.0.mc97.1.1:
 1-1/0: Silicon Laboratory Si3036,8 rev 7

 Extended modem ID: codec=1 LIN1
 Modem status : GPIO MREF ADC1 DAC1 PRE(ADC2) PRF(DAC2) PRG(HADC) PRH(HDAC)
 Line1 rate : 8000Hz
Date: Mon Nov 2 00:31:18 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InterpreterPath: /usr/bin/python2.6
MachineType: TOSHIBA Satellite A60
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: root=UUID=B8C049DAC049A00C loop=/hostname/disks/root.disk ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Tags: resume suspend
Title: [TOSHIBA Satellite A60] suspend/resume failure
Uname: Linux 2.6.31-14-generic i686
UserGroups:

WpaSupplicantLog:

dmi.bios.date: 03/04/2005
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.90
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 8
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.90:bd03/04/2005:svnTOSHIBA:pnSatelliteA60:pvrPSA60E-0L305UIT:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct8:cvrVersion1.0:
dmi.product.name: Satellite A60
dmi.product.version: PSA60E-0L305UIT
dmi.sys.vendor: TOSHIBA
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nicola 1152 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'IXP'/'ATI IXP rev 0 with ALC250 at 0xf0000400, irq 17'
   Mixer name : 'Realtek ALC250 rev 2'
   Components : 'AC97a:414c4752'
   Controls : 33
   Simple ctrls : 21
Card1.Amixer.info:
 Card hw:1 'Modem'/'ATI IXP Modem rev 1 at 0xf0000500, irq 17'
   Mixer name : 'Silicon Laboratory Si3036,8 rev 7'
   Components : 'AC97m:53494c27'
   Controls : 3
   Simple ctrls : 3
Card1.Codecs.codec97.0.mc97.1.1:
 1-1/0: Silicon Laboratory Si3036,8 rev 7

 Extended modem ID: codec=1 LIN1
 Modem status : GPIO MREF ADC1 DAC1 PRE(ADC2) PRF(DAC2) PRG(HADC) PRH(HDAC)
 Line1 rate : 8000Hz
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=c6fed0ff-3aa8-4ac0-8499-6fa7e9cc1244
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
Lsusb:
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 003: ID 046d:c03e Logitech, Inc. Premium Optical Wheel Mouse
 Bus 001 Device 002: ID 0409:005a NEC Corp. HighSpeed Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: TOSHIBA Satellite A60
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=2eb3ceee-66ca-41f7-a77d-aab77725fe90 ro quiet splash
ProcEnviron:
 LANG=en_IE.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid suspend resume needs-upstream-testing
Uname: Linux 2.6.32-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 03/04/2005
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.90
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 8
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.90:bd03/04/2005:svnTOSHIBA:pnSatelliteA60:pvrPSA60E-0L305UIT:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct8:cvrVersion1.0:
dmi.product.name: Satellite A60
dmi.product.version: PSA60E-0L305UIT
dmi.sys.vendor: TOSHIBA

[Jeremy Foshee (jeremyfoshee)]

Hi Nicola,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 469806

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Nicola (tivis-production)]

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[Nicola (tivis-production)]

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[Nicola (tivis-production)]

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[Nicola (tivis-production)]

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[Nicola (tivis-production)]

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[Nicola (tivis-production)]

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[Nicola (tivis-production)]

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[Nicola (tivis-production)]

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[Nicola (tivis-production)]

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[Nicola (tivis-production)]

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[Nicola (tivis-production)]

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[Nicola (tivis-production)]

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[Nicola (tivis-production)]

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[Nicola (tivis-production)]

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[Nicola (tivis-production)]

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[Nicola (tivis-production)]

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[Nicola (tivis-production)]

Hi Jeremy, thanks for the follow up on this issue.
I would like to add some other details to this bug that still persist despite the new Linux release.
When I first reported the bug, I had Linux installed from Windows XP. Now I have a dedicated hard drive and I have only this OS installed, release 10.04.
The hibernation function is working well but the suspend not yet. Now, when I activate this function, the laptop goes in suspend mode (led blinking orange) but when I press the power button to resume the session, the laptop reboot itself.
The Kernel is 2.6.32-22-generic, I'm looking forward to test the latest upstream kernel. I'm relatively new to Linux hence I'll read how to do this in the wiki.ubuntu.com website.
Please let me know if you need any further information in the meanwhile.
Cheers!

[Jeremy Foshee (jeremyfoshee)]

Nicola,
    Apologies for the delay initially contacting you on this bug. Thank you for completing the testing. I've marked this bug Triaged for a more in-depth look from one of the devs.

Thanks!

~JFo

[Nicola (tivis-production)]

Hi Jeremy, hope you're well.
I would like to add that in the previous (9.10) and this latest release of Ubuntu (10.04), the restart command is not working as well.
When I do that, the system doesn't startup again, it's like doing a normal shutdown; I hope this information is useful to you or the devs.
Unfortunately I have a lot to learn about Linux hence I don't know what do to perform further troubleshooting, but I'm willing to follow up, if you have any additional command that I should run to obtain more information.

Thank you!

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.