ubiquity crashes trying to fetch info from inconsistent NTFS drive

Bug #469544 reported by Bart de Koning
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: ubiquity

Ubiquity - Karmic Koala

If you use ubiquity to install Ubuntu to your drive, but there is a NTFS disk present that contains some minor inconsistencies (like some clusters that are linked multiple times) ubiquity crashes. It crashes at the point when it is trying to import data from the Windows XP system on this drive (another point it does do this without asking, or giving an opportunity to skip it!!!). Because of the inconsistencies this drive could not be mounted in linux, probably that caused the crash.

Unfortunately, after fixing the problem, I am unable to reproduce the bug, so I cannot deliver any log files. But before I understood the reason of the crash, it was very reproducable, took me 6 times of reinstalling...

The only fix I had, was to plug out the whole harddisk by the way, as it is impossible to skip the import of old Windows files (and there was not anything interesting on there...), I could not figure out howto fix my NTFS partition from within linux besides ntfsfix (but that only flags the partition so Windows will fix it at the next boot), and because I managed to damage my old grub before my fresh install, I could not boot into Windows either...

Would be good if ubiquity just continues when it encounters an error when importing files instead of crashing
(And secondly would be nice if you could skip the import procedure, as an advanced option or something)

Revision history for this message
Simon Quigley (tsimonq2) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 469544

and any other logs that are relevant for this particular issue.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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