maximum screen resolution stuck at 800x600, but the monitor is capapble of much higher

[deahl1]

Binary package hint: xorg

I just did a distribution upgrade from 9.04 to 9.10, and upon restart, my maximum screen resolution is only 800x600. I had it at 1280x720 in 9.04, and all previous installations as long as I have used Ubuntu (3years now), and though it isn't a dealbreaker, it is quite a hassle.... My eepc netbook gets the same resolution, and looks better!

ProblemType: Bug
Architecture: i386
CheckboxCommand: resolution_test
CheckboxDescription:
 This display is using the following resolution:

 $output

 Is this acceptable for your display?
CheckboxTest: resolution
Date: Sun Nov 1 12:06:39 2009
DistroRelease: Ubuntu 9.10
MachineType: Dell Inc. OptiPlex 745
Package: xorg 1:7.4+3ubuntu7
ProcCmdLine: root=UUID=c8ab4e79-dfc3-4dba-b25c-364fd02d7f2a ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 LANGUAGE=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 xserver-xorg 1:7.4+3ubuntu7
 libgl1-mesa-glx 7.6.0-1ubuntu4
 libdrm2 2.4.14-1ubuntu1
 xserver-xorg-video-intel 2:2.9.0-1ubuntu2
 xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: xorg
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic i686
dmi.bios.date: 03/29/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.2.0
dmi.board.name: 0KG317
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 16
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.2.0:bd03/29/2007:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0KG317:rvr:cvnDellInc.:ct16:cvr:
dmi.product.name: OptiPlex 745
dmi.sys.vendor: Dell Inc.
fglrx: Not loaded
system:
 distro: Ubuntu
 architecture: i686kernel: 2.6.31-14-generic

[Lou Samsel (lou-samsel)]

Upgraded to 9.10 - Now, Screen Resolution choices now limited to 800x600 and 640x480. No hardware changes have been made. Was not a problem under 9.04.
Hardware: Dell Optiplex GX270 using integrated (onboard) 'Intel Extreme Graphics 2' controller and NEC MultiSync 90 monitor.

[Bryce Harrington (bryce)]

Thank you for seeking to improve Ubuntu. It seems you have filed a bug
against X using the new System Testing utility. Unfortunately, this tool
is filing bugs without collecting sufficient information to properly
diagnose the issues. I wish we could reply to every report to guide you
to gather the correct information, but it happens that so many people
are using this testing feature to file bug reports that we simply cannot
keep up with the influx. I'm replying in bulk so I can get everyone
pointed into a direction most likely to result in getting you a useful
workaround and us a complete bug report that can be solved.

Most of these problems describe issues that have documented
troubleshooting procedures, so perhaps the most helpful thing I can
do is point you to them:

  http://wiki.ubuntu.com/X/Troubleshooting

These guides explain why things break the way they do, and in some cases
provide workarounds.

I would ask that you first go through the appropriate guide for your
problem, particularly if you are having problems with resolution,
crashes, fonts, or blank screen issues, and then file a bug report using
the following command:

   ubuntu-bug xorg

This collects more detailed information than the System Testing tool
does. Please also write a detailed explanation, indicating when you
first discovered the problem, analysis steps you've done, workarounds
that work, and so on.

[launchpad99 (j-launchpad99-gmail-com)]

Same problem here, with CRT 17" monitor, max resolution is 800x600, i tweaked something with xrandr
and now i can get max 1024x768. But monitor supports also higher resolutions.
Intel
Karmic, updated from official repos.

Video Card: VGA compatible controller: Intel Corporation 82G33/G31 Express Integrated Graphics Controller (rev 10)

[Lars Noodén (larsnooden)]

An upgrade within 9.10 on x86_64 causes this problem, too. I've even tried creating /etc/X11/xorg.conf, purging xserver.org from the system, swapping xdm for kdm, and even wiping Kubuntu 9.10 from the HD and re-installing. Still stuck at 800x600 instead of using the full 1680x1050.

$ apt-cache policy xserver-xorg
xserver-xorg:
  Installed: 1:7.4+3ubuntu10
  Candidate: 1:7.4+3ubuntu10
  Version table:
 *** 1:7.4+3ubuntu10 0
        500 http://fi.archive.ubuntu.com karmic-updates/main Packages
        100 /var/lib/dpkg/status
     1:7.4+3ubuntu7 0
        500 http://fi.archive.ubuntu.com karmic/main Packages

$ apt-cache policy kdm
kdm:
  Installed: 4:4.3.2-0ubuntu7.1
  Candidate: 4:4.3.2-0ubuntu7.1
  Version table:
 *** 4:4.3.2-0ubuntu7.1 0
        500 http://fi.archive.ubuntu.com karmic-updates/main Packages
        100 /var/lib/dpkg/status
     4:4.3.2-0ubuntu7 0
        500 http://fi.archive.ubuntu.com karmic/main Packages

$ lsb_release -rd
Description: Ubuntu 9.10
Release: 9.10

[Lars Noodén (larsnooden)]

The is no useful output from xresprobe:

$ xresprobe nv
id:
res:
freq:
disptype:

[leonardo vielmas (leonardovielmas)]

i have a dell latitude c 600 running ubuntu 9.10 but the highest resolution is 800 x600 im runing windows xp and windows is runing well 1024x768 the grafic card is ati 128