Kubuntu Installer crashed

[hiasll]

While installing the Kubuntu RC version, the installer crashed.

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 120, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 54, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 311, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 729, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 1034, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 524, in progress_loop
    raise RuntimeError, "Install failed with exit code %s" % ret
RuntimeError: Install failed with exit code 1

[Dennis Kaarsemaker (dennis)]

Hi,

Could you please attach /var/log/installer/syslog and /var/log/installer/partman

[Colin Watson (cjwatson)]

(That's /var/log/partman, not /var/log/installer/partman, if you have not rebooted into a successfully completed installation.)

[hiasll (kubuntu-wing)]

syslog

[hiasll (kubuntu-wing)]

partman

[ChiaGod (juanfmrivera)]

I'm experiencing the exact issue. The crash occured after completing the information and partitioning steps. The installer started and gave an error at 10% of copying files.

I had specified custom partitioning (set my own / /home and swap partitions) and received this error (though not sure if the line #s are identical) with both the live cd and the alteranate cd. Below is the error message in full (though as far as I can tell it's Identical to the one above).

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 120, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 54, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 311, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 729, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 1034, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 524, in progress_loop
    raise RuntimeError, "Install failed with exit code %s" % ret
RuntimeError: Install failed with exit code 1

I'll try attach the syslogs and partman files below.

[ChiaGod (juanfmrivera)]

This is the Syslog for my issue that matches the bug described above.

[ChiaGod (juanfmrivera)]

This is the Partman for my issue that matches the bug described above.

[Colin Watson (cjwatson)]

ChiaGod: your bug is different, namely bug 47054. In future, please always file new bugs for each Ubiquity crash rather than tagging information onto an existing bug; I don't mind duplicates, but I do mind having to untangle multiple different problems out of a single bug report.

[Colin Watson (cjwatson)]

Thanks for your report. This is also bug 46764. As a workaround, use a filesystem type other than XFS for your root filesystem, or else create a non-XFS /boot partition; grub has trouble installing reliably to XFS on many systems.

[towsonu2003 (towsonu2003)]

was marked as duplicate