Computer is useable. but desktp area is black
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
x11-xserver-utils (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: x11-xserver-utils
not in dual monitor mode. No desktop display since upgrade from ubunto 9.04 to 9.10. new to ubuntu and I am not experienced with Linux, S I am no help. do not know how to install alternate desktop package. HELP!
ProblemType: Bug
Architecture: i386
CheckboxCommand: xrandr_cycle
CheckboxData: could see desktop in all modes except now.
CheckboxDescrip
Click Test to cycle through the detected video modes for your system.
Did the screen appear to be working for each mode?
CheckboxSubmission: 322fe79a16d8369
CheckboxSystem: daed2f3d6643b4a
CheckboxTest: xrandr_cycle
Date: Sun Nov 1 07:50:52 2009
DistroRelease: Ubuntu 9.10
Package: x11-xserver-utils 7.4+2ubuntu3
ProcCmdLine: root=UUID=
ProcEnviron:
SHELL=/bin/bash
LANG=en_US.UTF-8
ProcVersionSign
RelatedPackageV
xserver-xorg 1:7.4+3ubuntu7
libgl1-mesa-glx 7.6.0-1ubuntu4
libdrm2 2.4.14-1ubuntu1
xserver-
xserver-
SourcePackage: x11-xserver-utils
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic i686
dmi.bios.date: 08/02/2004
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-6570
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixT
fglrx: Not loaded
system:
distro: Ubuntu
architecture: i686kernel: 2.6.31-14-generic
Thank you for seeking to improve Ubuntu. It seems you have filed a bug
against X using the new System Testing utility. Unfortunately, this tool
is filing bugs without collecting sufficient information to properly
diagnose the issues. I wish we could reply to every report to guide you
to gather the correct information, but it happens that so many people
are using this testing feature to file bug reports that we simply cannot
keep up with the influx. I'm replying in bulk so I can get everyone
pointed into a direction most likely to result in getting you a useful
workaround and us a complete bug report that can be solved.
Most of these problems describe issues that have documented
troubleshooting procedures, so perhaps the most helpful thing I can
do is point you to them:
http:// wiki.ubuntu. com/X/Troublesh ooting
These guides explain why things break the way they do, and in some cases
provide workarounds.
I would ask that you first go through the appropriate guide for your
problem, particularly if you are having problems with resolution,
crashes, fonts, or blank screen issues, and then file a bug report using
the following command:
ubuntu-bug xorg
This collects more detailed information than the System Testing tool
does. Please also write a detailed explanation, indicating when you
first discovered the problem, analysis steps you've done, workarounds
that work, and so on.
Or, if you suspect the problem has something to do with the way the test
script itself is working (such as if Ubuntu worked fine until you ran
the script), then file the bug against the test suite:
ubuntu-bug checkbox
Thanks again, and good luck!