[totem-mozilla] no picture and sound when trying to play WMP 11 content

[Miroslav Hadzhiev]

My laptop is an HP NX9420 one. When I try to load the official HP clips in http://h20464.www2.hp.com/resultsCSR.htm?prodSeriesId=1839153&MEID=3EB1765E-CCB6-45C1-829A-17C44A10653E
For example, when I try to play "Expansion memory board" clip, the error is:

No packages with the requested plugins found
The requested plugins are:

Windows Media Speech decoder

However, if I try to "Open it with "Movie Player"" and select "Cancel" so PackageKit does not try to search for the required codec, the clip start playing but WITHOUT SOUND in the external totem player.

ProblemType: Bug
Architecture: amd64
Date: Sun Nov 1 12:08:19 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
Package: libgstreamer0.10-0 0.10.25-2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: gstreamer0.10
Uname: Linux 2.6.31-14-generic x86_64
XsessionErrors:
 (gnome-settings-daemon:1778): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1778): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:1858): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:1815): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed

[Miroslav Hadzhiev (xtigyro)]

I've just tried to use MediaPlayerConnectivity plug-in (from the Mozilla website) and when using VLC as an external player for Windows formats, the error in VLC is:

No suitable decoder module:
VLC does not support the audio or video format "wmas".

Again there is no sound.

[Sebastien Bacher (seb128)]

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. A new version of GStreamer is available in both Lucid and Maverick and we are wondering if this is still reproducible in any of those versions, May you please test and give us of feedback about it? Thanks in advance.

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.