I was happily running 9.XX and just upgraded to 9.10 and lost the sound (speakers, microphone, etc.)!! No change to change to my HW. Help please...

Bug #467482 reported by Hafidh Ghalib
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

This is all that I know

ProblemType: Bug
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hafidh 1869 F.... pulseaudio
 /dev/snd/pcmC0D0p: hafidh 1869 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'ICH5'/'Intel ICH5 with ALC655 at irq 17'
   Mixer name : 'Realtek ALC655 rev 0'
   Components : 'AC97a:414c4760'
   Controls : 41
   Simple ctrls : 26
CheckboxCommand: alsa_record_playback
CheckboxDescription:
 Connect a USB audio device to your system. Then open the volume control application by right-clicking on the speaker icon in the panel and selecting "Sound Preferences". Select the "Input" tab and choose your USB device. Select the "Output" tab and choose your USB device. When you are done, click the Test button, then speak into the microphone. After a few seconds, your speech will be played back to you.

 Did you hear your speech played back?
CheckboxTest: alsa_record_playback_usb
Date: Sat Oct 31 17:24:46 2009
DistroRelease: Ubuntu 9.10
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: alsa-driver
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic i686

Revision history for this message
Hafidh Ghalib (hafidh) wrote :
Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 467482] Re: I was happily running 9.XX and just upgraded to 9.10 and lost the sound (speakers, microphone, etc.)!! No change to change to my HW. Help please...

Just about all of your playback elements are muted. You should unmute them.

On Oct 31, 2009 5:45 PM, "Hafidh Ghalib" <email address hidden> wrote:

** Attachment added: "AlsaDevices.txt"
  http://launchpadlibrarian.net/34812250/AlsaDevices.txt

** Attachment added: "AplayDevices.txt"
  http://launchpadlibrarian.net/34812251/AplayDevices.txt

** Attachment added: "ArecordDevices.txt"
  http://launchpadlibrarian.net/34812252/ArecordDevices.txt

** Attachment added: "BootDmesg.txt"
  http://launchpadlibrarian.net/34812253/BootDmesg.txt

** Attachment added: "Card0.Amixer.values.txt"
  http://launchpadlibrarian.net/34812257/Card0.Amixer.values.txt

** Attachment added: "Card0.Codecs.codec97.0.ac97.0.0.txt"
  http://launchpadlibrarian.net/34812258/Card0.Codecs.codec97.0.ac97.0.0.txt

** Attachment added: "Card0.Codecs.codec97.0.ac97.0.0.regs.txt"

http://launchpadlibrarian.net/34812261/Card0.Codecs.codec97.0.ac97.0.0.regs.txt

** Attachment added: "CurrentDmesg.txt"
  http://launchpadlibrarian.net/34812262/CurrentDmesg.txt

** Attachment added: "Dependencies.txt"
  http://launchpadlibrarian.net/34812263/Dependencies.txt

** Attachment added: "PciMultimedia.txt"
  http://launchpadlibrarian.net/34812264/PciMultimedia.txt

** Attachment added: "XsessionErrors.txt"
  http://launchpadlibrarian.net/34812266/XsessionErrors.txt

-- I was happily running 9.XX and just upgraded to 9.10 and lost the sound
(speakers, microphone, ...

Revision history for this message
Hafidh Ghalib (hafidh) wrote : Re: [Bug 467482] Re: I was happily running 9.XX and just upgraded to 9.10 and lost the sound (speakers, microphone, etc.)!! No change to change to my HW. Help please...

Daniel,

Fantastic! many thanks your instructions did solve the problem. I
thought I checked if mute was on!!!

Hafidh

On Sat, 2009-10-31 at 23:03 +0000, Daniel T Chen wrote:
> Just about all of your playback elements are muted. You should unmute
> them.
>
> On Oct 31, 2009 5:45 PM, "Hafidh Ghalib" <email address hidden> wrote:
>
>
> ** Attachment added: "AlsaDevices.txt"
> http://launchpadlibrarian.net/34812250/AlsaDevices.txt
>
> ** Attachment added: "AplayDevices.txt"
> http://launchpadlibrarian.net/34812251/AplayDevices.txt
>
> ** Attachment added: "ArecordDevices.txt"
> http://launchpadlibrarian.net/34812252/ArecordDevices.txt
>
> ** Attachment added: "BootDmesg.txt"
> http://launchpadlibrarian.net/34812253/BootDmesg.txt
>
> ** Attachment added: "Card0.Amixer.values.txt"
> http://launchpadlibrarian.net/34812257/Card0.Amixer.values.txt
>
> ** Attachment added: "Card0.Codecs.codec97.0.ac97.0.0.txt"
> http://launchpadlibrarian.net/34812258/Card0.Codecs.codec97.0.ac97.0.0.txt
>
> ** Attachment added: "Card0.Codecs.codec97.0.ac97.0.0.regs.txt"
>
> http://launchpadlibrarian.net/34812261/Card0.Codecs.codec97.0.ac97.0.0.regs.txt
>
> ** Attachment added: "CurrentDmesg.txt"
> http://launchpadlibrarian.net/34812262/CurrentDmesg.txt
>
> ** Attachment added: "Dependencies.txt"
> http://launchpadlibrarian.net/34812263/Dependencies.txt
>
> ** Attachment added: "PciMultimedia.txt"
> http://launchpadlibrarian.net/34812264/PciMultimedia.txt
>
> ** Attachment added: "XsessionErrors.txt"
> http://launchpadlibrarian.net/34812266/XsessionErrors.txt
>
> -- I was happily running 9.XX and just upgraded to 9.10 and lost the sound
> (speakers, microphone, ...
>

Revision history for this message
Hafidh Ghalib (hafidh) wrote : Re: [Bug 467482] [NEW] I was happily running 9.XX and just upgraded to 9.10 and lost the sound (speakers, microphone, etc.)!! No change to change to my HW. Help please...

Thank you all. Special thanks to Daniel T. Chen for identifying the
source of the problem and providing the direction to correct it.
Apparently, I had the mute box checked and I failed to notice at the
time of my upgrade.

Hafidh

On Sat, 2009-10-31 at 21:36 +0000, Hafidh Ghalib wrote:
> Public bug reported:
>
> This is all that I know
>
> ProblemType: Bug
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: hafidh 1869 F.... pulseaudio
> /dev/snd/pcmC0D0p: hafidh 1869 F...m pulseaudio
> Card0.Amixer.info:
> Card hw:0 'ICH5'/'Intel ICH5 with ALC655 at irq 17'
> Mixer name : 'Realtek ALC655 rev 0'
> Components : 'AC97a:414c4760'
> Controls : 41
> Simple ctrls : 26
> CheckboxCommand: alsa_record_playback
> CheckboxDescription:
> Connect a USB audio device to your system. Then open the volume control application by right-clicking on the speaker icon in the panel and selecting "Sound Preferences". Select the "Input" tab and choose your USB device. Select the "Output" tab and choose your USB device. When you are done, click the Test button, then speak into the microphone. After a few seconds, your speech will be played back to you.
>
> Did you hear your speech played back?
> CheckboxTest: alsa_record_playback_usb
> Date: Sat Oct 31 17:24:46 2009
> DistroRelease: Ubuntu 9.10
> Package: alsa-base 1.0.20+dfsg-1ubuntu5
> PackageArchitecture: all
> ProcEnviron:
> SHELL=/bin/bash
> PATH=(custom, user)
> LANG=en_US.UTF-8
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> SourcePackage: alsa-driver
> Tags: checkbox-bug
> Uname: Linux 2.6.31-14-generic i686
>
> ** Affects: alsa-driver (Ubuntu)
> Importance: Undecided
> Status: New
>
>
> ** Tags: apport-bug checkbox-bug i386
>

Revision history for this message
Brad Figg (brad-figg) wrote :

Hi Hafidh,

Please, if you are still having issues, test with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p alsa-base 467482

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

Please let us know your results.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage needs-required-logs needs-test-current-image no-sound-mic no-sound-speakers
Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Brad Figg (brad-figg)
tags: added: karmic
Revision history for this message
Brad Figg (brad-figg) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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