Synchronisation problem

[Firwen]

Binary package hint: ubuntuone-client

The applet display that " all files are up to date" and that ubuntu one is connected but No file is in my folder "/home/$USER/ubuntu one" and more than 100+ files are on the server.

I can view all my files with the online interface but not in Nautilus.

ProblemType: Bug
.home.didi..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.didi..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: i386
Date: Sat Oct 31 21:09:38 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

[Joshua Hoover (joshuahoover)]

Hi Firwen,

I'm sorry to hear Ubuntu One isn't working properly for you. If you'd be willing to help us troubleshoot this issue further, I'd greatly appreciate it! In order to help us out, I'd need you to do the following:

1) Quit the Ubuntu One client
2) Applications->Accessories->Terminal, then:
  mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old
  mkdir ~/.cache/ubuntuone/log
3) Open (or create if it doesn't exist): ~/.config/ubuntuone/syncdaemon.conf
    Add the following 2 lines to this file and save:
    [__main__]
    log_level = DEBUG
4) Applications->Internet->Ubuntu One
5) Let Ubuntu One run for a bit and see if you receive any files, if you do, please let me know :-) If not, please attach the following logs to this bug: ~/.cache/ubuntuone/log/syncdaemon.log & ~/.cache/ubuntuone/log/syncdaemon-exceptions.log

Thank you,

Joshua

[Vish (vish)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.
To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".

Thanks again!