[Acer Aspire X3810] suspend/resume failure

Bug #465897 reported by Viceroy
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

PC locked up after suspend/resume failure.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: christopher 1695 F.... pulseaudio
 /dev/snd/controlC0: christopher 1695 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfeaf4000 irq 22'
   Mixer name : 'Intel G45 DEVELK'
   Components : 'HDA:10ec0888,10250250,00100202 HDA:80862803,80860101,00100000'
   Controls : 39
   Simple ctrls : 21
Card1.Amixer.info:
 Card hw:1 'camera'/'USB camera at usb-0000:00:1a.2-1, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB045e:00f7'
   Controls : 3
   Simple ctrls : 2
Date: Sat Oct 31 00:45:26 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=680204ff-c272-4355-8010-1ed9f944e569
InterpreterPath: /usr/bin/python2.6
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: Acer Aspire X3810
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: root=UUID=05d5ed4f-bc0f-4559-af71-a967680b90ea ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:

SourcePackage: linux
Tags: resume suspend
Title: [Acer Aspire X3810] suspend/resume failure
Uname: Linux 2.6.31-14-generic i686
UserGroups:

WifiSyslog:

WpaSupplicantLog:

dmi.bios.date: 05/26/2009
dmi.bios.vendor: AMI
dmi.bios.version: P01-A3
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: WG43M
dmi.board.vendor: Acer
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvnAMI:bvrP01-A3:bd05/26/2009:svnAcer:pnAspireX3810:pvr:rvnAcer:rnWG43M:rvr:cvnAcer:ct3:cvr:
dmi.product.name: Aspire X3810
dmi.sys.vendor: Acer

Revision history for this message
Viceroy (chrisgasper) wrote :
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Viceroy,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 465897

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-suspend
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Viceroy (chrisgasper) wrote : apport-collect data

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: christopher 1452 F.... pulseaudio
 /dev/snd/controlC0: christopher 1452 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfeaf4000 irq 22'
   Mixer name : 'Intel G45 DEVELK'
   Components : 'HDA:10ec0888,10250250,00100202 HDA:80862803,80860101,00100000'
   Controls : 39
   Simple ctrls : 21
Card1.Amixer.info:
 Card hw:1 'U0x46d0x809'/'USB Device 0x46d:0x809 at usb-0000:00:1a.7-4, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0809'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined
   Capture channels: Mono
   Limits: Capture 0 - 6400
   Mono: Capture 0 [0%] [6.00dB] [off]
DistroRelease: Ubuntu 9.10
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: Acer Aspire X3810
Package: linux (not installed)
ProcCmdLine: root=UUID=f8f3d741-c030-4e69-a565-3297ab97cdf6 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-21.59-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-21-generic N/A
 linux-firmware 1.26
RfKill:

Uname: Linux 2.6.31-21-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
WpaSupplicantLog:

dmi.bios.date: 05/26/2009
dmi.bios.vendor: AMI
dmi.bios.version: P01-A3
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: WG43M
dmi.board.vendor: Acer
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvnAMI:bvrP01-A3:bd05/26/2009:svnAcer:pnAspireX3810:pvr:rvnAcer:rnWG43M:rvr:cvnAcer:ct3:cvr:
dmi.product.name: Aspire X3810
dmi.sys.vendor: Acer

Revision history for this message
Viceroy (chrisgasper) wrote : AlsaDevices.txt
Revision history for this message
Viceroy (chrisgasper) wrote : AplayDevices.txt
Revision history for this message
Viceroy (chrisgasper) wrote : ArecordDevices.txt
Revision history for this message
Viceroy (chrisgasper) wrote : BootDmesg.txt
Revision history for this message
Viceroy (chrisgasper) wrote : Card0.Amixer.values.txt
Revision history for this message
Viceroy (chrisgasper) wrote : Card0.Codecs.codec.2.txt
Revision history for this message
Viceroy (chrisgasper) wrote : Card0.Codecs.codec.3.txt
Revision history for this message
Viceroy (chrisgasper) wrote : CurrentDmesg.txt
Revision history for this message
Viceroy (chrisgasper) wrote : Lspci.txt
Revision history for this message
Viceroy (chrisgasper) wrote : Lsusb.txt
Revision history for this message
Viceroy (chrisgasper) wrote : PciMultimedia.txt
Revision history for this message
Viceroy (chrisgasper) wrote : ProcCpuinfo.txt
Revision history for this message
Viceroy (chrisgasper) wrote : ProcInterrupts.txt
Revision history for this message
Viceroy (chrisgasper) wrote : ProcModules.txt
Revision history for this message
Viceroy (chrisgasper) wrote : UdevDb.txt
Revision history for this message
Viceroy (chrisgasper) wrote : UdevLog.txt
Revision history for this message
Viceroy (chrisgasper) wrote : WifiSyslog.txt
Revision history for this message
Viceroy (chrisgasper) wrote : XsessionErrors.txt
Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
Changed in linux (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
Revision history for this message
Joseph (joehms22) wrote :

Same thing is happening to me, I am attaching information. Aspire X3810.

Revision history for this message
Joseph (joehms22) wrote : apport information

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: joseph 1551 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe8f4000 irq 22'
   Mixer name : 'Intel G45 DEVELK'
   Components : 'HDA:10ec0888,10250250,00100202 HDA:80862803,80860101,00100000'
   Controls : 39
   Simple ctrls : 21
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=59f83058-e40b-445b-b827-cfaf227542bf
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: Acer Aspire X3810
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=66a412a8-0af4-4d04-8c3e-bd9e67227dbc ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid hibernate resume needs-upstream-testing
Uname: Linux 2.6.32-21-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 05/26/2009
dmi.bios.vendor: AMI
dmi.bios.version: P01-A3
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: WG43M
dmi.board.vendor: Acer
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvnAMI:bvrP01-A3:bd05/26/2009:svnAcer:pnAspireX3810:pvr:rvnAcer:rnWG43M:rvr:cvnAcer:ct3:cvr:
dmi.product.name: Aspire X3810
dmi.sys.vendor: Acer

Revision history for this message
Joseph (joehms22) wrote : AlsaDevices.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : AplayDevices.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : ArecordDevices.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : BootDmesg.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : Card0.Codecs.codec.2.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : Card0.Codecs.codec.3.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : IwConfig.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : Lspci.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : Lsusb.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : PciMultimedia.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : ProcModules.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : UdevDb.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : UdevLog.txt

apport information

Revision history for this message
Joseph (joehms22) wrote : WifiSyslog.txt

apport information

Revision history for this message
Joseph (joehms22) wrote :

Fixed in generic ubuntu kernel 2.6.35

in package: linux-image-2.6.35-999-generic_2.6.35-999.201006151505_amd64.deb 15-Jun-2010 16:20 32M

http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/

Revision history for this message
Brad Figg (brad-figg) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Triaged → Won't Fix
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