Ubuntu
ubuntuone-client package

Ubuntu One not connect

Bug #465412 reported by Danilo G. Magrini on 2009-10-30

This bug report is a duplicate of: Bug #462828: Files are marked for deletion on server when syncdaemon is killed during sync: Capabilities mismatch is displayed for outdated clients.. Edit Remove

This bug affects 5 people

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	New	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

When I click on ubuntu one connect a message appears. In my language pt-BR the message is "Capacidades desiguais". When I use a translator the message is "unequal capacities" and the exclamation applet icon becomes.

ProblemType: Bug
.home.danilo..cache.ubuntuone.log.oauth.login.log:
Iniciando cliente Ubuntu One versão 1.0.2
Iniciando cliente Ubuntu One versão 1.0.2
Iniciando cliente Ubuntu One versão 1.0.2
Iniciando cliente Ubuntu One versão 1.0.2
Iniciando cliente Ubuntu One versão 1.0.2
.home.danilo..cache.ubuntuone.log.syncdaemon.exceptions.log: 2009-10-30 17:06:08,719 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Capabilities query failed: The server doesn't have the requested capabilities
.home.danilo..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
connected = True
connect = 2
show_applet = 1
bookmarked = True
Architecture: i386
Date: Fri Oct 30 17:31:57 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.2-0ubuntu1
PackageArchitecture: all
ProcEnviron:
LANGUAGE=pt_BR.UTF-8
LANG=pt_BR.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

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Revision history for this message

Danilo G. Magrini (danilo-magrini) wrote on 2009-10-30:

Dependencies.txt Edit (3.8 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (207 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (1.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Jos Dumont (mail-familiedumont) wrote on 2009-10-30:

I am using a Dutch installation of ubuntu 9.10

The ubuntu applet can't connect because of an version error.
"A new server version will be available soon" is the last sentence of the message that pops up.

Revision history for this message

ooze (zoe-gauthier) wrote on 2009-10-30:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 462828, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.