No sound from my laptop

[toontastic]

I receive no sound at all out of my Toshiba Sat Pro A120 laptop. I am using Ubuntu 9.10 however I had the same problem in version 9.04. When I performed the test on my system it appeared to find my sound card but I still get no sound. The sound device is not muted.

ProblemType: Bug
Architecture: i386
CheckboxCommand: gst_pipeline_test -t 2 'audiotestsrc wave=sine freq=512 ! audioconvert ! audioresample ! gconfaudiosink'
CheckboxDescription:
 Click the Test button to play a sound on the automatically detected playback device.

 Do you hear a sound?
CheckboxTest: playback_auto
Date: Fri Oct 30 16:20:46 2009
DistroRelease: Ubuntu 9.10
Package: python-gst0.10 0.10.17-1
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: gst0.10-python
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
 (gnome-settings-daemon:1874): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1874): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:2003): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:1983): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (gnome-power-manager:1995): Gdk-CRITICAL **: gdk_window_thaw_toplevel_updates_libgtk_only: assertion `private->update_and_descendants_freeze_count > 0' failed

[toontastic (toontastic)]

Installed Windows XP, updated the BIOS to the most up to date version and the sound now works in Ubuntu 9.10.

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug.

Please include the information requested from the "Reporting Sound Bugs" section of https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments.

If you are using Jaunty or later this information can be gathered for you automatically using the command apport-collect -p alsa-base 465109

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.