UbuntuOne always shows disconnected

Bug #464701 reported by Aaron Peachey
114
This bug affects 26 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

UbuntuOne icon in the Notification Area continually shows disconnected (a cloud icon with ! inside it)
Left clicking to Connect turns the cloud symbol grey for a couple of seconds and then it returns to disconnected again.
Repeating this process does not produce different results, nor does exiting UbuntuOne and re-starting it.

I can successfully login to UbuntuOne via the web and I did briefly connect using my launchpad account using the UbuntuOne App after first installing the Karmic Koala RC (2 days ago). Since then I have only seen the icon say disconnected.

ProblemType: Bug
.home.aaron..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.aaron..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.aaron..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: i386
Date: Fri Oct 30 23:15:05 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release Candidate i386 (20091020.3)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

Revision history for this message
Aaron Peachey (aaronp) wrote :
Revision history for this message
mikkellund42 (mikkellund42) wrote :

I got my Ubuntu One to work by completely removing and reinstalling the client (following this guide https://answers.edge.launchpad.net/ubuntuone-client/+faq/778). This somehow solved the problem and my files are now in sync.

Revision history for this message
Aaron Peachey (aaronp) wrote :

mikeellund44, thanks for your response.
This also appears to have solved my problem.

Revision history for this message
avalo (hugo-vargas-cortes) wrote :

mikeellund44, thank a lot!!!!!!!

I'm in the cloud again!!!!!

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