Ubuntu-One client refuses to connect to server

Bug #463878 reported by Sam Williams
34
This bug affects 8 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

I have made sure my Ubuntu One account is set up correctly, but on two different machines I encounter the error that says there is a capabilities mismatch. Not sure where the problem is coming from and why I'm experiencing it on a fresh install of Karmic Koala. Currently there are no updates that I need to install so I'm at a loss on how to correct this one. I have enclosed a screen capture of the error message.

ProblemType: Bug
.home.sam..cache.ubuntuone.log.oauth.login.log:
 Starting Ubuntu One client version 1.0.2
 Starting Ubuntu One client version 1.0.2
.home.sam..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 1
 bookmarked = True
Architecture: i386
Date: Thu Oct 29 17:42:17 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release Candidate i386 (20091020.3)
Package: ubuntuone-client 1.0.2-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
 (gnome-settings-daemon:1452): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1452): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1508): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1515): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

Revision history for this message
Sam Williams (sam-williams) wrote :
Revision history for this message
Sam Williams (sam-williams) wrote :

I have attached the error dialog to the error reported above.

Revision history for this message
davide favia (davide.favia) wrote :

me too. after a fresh karmic koala install i launch ubuntu-one-client but it can't connect to the server, also if i click on "connect" button in the ubuntu-one folder

Revision history for this message
hanzomon4 (hanzomon4) wrote :

Same here.. is the server being updated

Revision history for this message
Matt Griffin (mattgriffin) wrote :

This is now fixed. Run Update Manager to install the latest version of the client software.

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