BUG: unable to handle kernel NULL pointer dereference at 0000000e

Bug #463658 reported by Matteo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

At system start, suddenly after system complete load (I see the desktop), on the right corner of the screen appear the crash reporter icon that notify me a kernel error.

ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: matteo 1606 F.... pulseaudio
CRDA: Error: [Errno 2] Nessun file o directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xe4624000 irq 16'
   Mixer name : 'Analog Devices AD1981'
   Components : 'HDA:11d41981,103c30d8,00100200 HDA:11c11040,103c1378,00100200'
   Controls : 11
   Simple ctrls : 9
Date: Thu Oct 29 20:37:04 2009
DistroRelease: Ubuntu 9.10
Failure: oops
HibernationDevice: RESUME=UUID=950b2340-fac9-4430-ad6d-47b1849b34c1
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: Hewlett-Packard HP Compaq 6720s (GR720ES)
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=6441d57f-3a10-4f1b-bc43-aec4f5ec8f5d ro quiet splash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Tags: kernel-oops
Title: BUG: unable to handle kernel NULL pointer dereference at 0000000e
Uname: Linux 2.6.31-14-generic i686
dmi.bios.date: 01/10/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68MDU Ver. F.09
dmi.board.name: 30D8
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 83.0E
dmi.chassis.asset.tag: CNU734201G
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68MDUVer.F.09:bd01/10/2008:svnHewlett-Packard:pnHPCompaq6720s(GR720ES):pvrF.09:rvnHewlett-Packard:rn30D8:rvrKBCVersion83.0E:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6720s (GR720ES)
dmi.product.version: F.09
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Matteo (mattydem) wrote :
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Matteo,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 463658

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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