Acer aspire 7520 acpi problems, high cpu load

Bug #461862 reported by hernad-b-out-ba
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I have noticed first that I have bad keyboard response. When I leave a key pressed, I have had pause every few seconds ...

That problem disappeared when I have unloaded acer_wmi module.

But high load, and bad machine response stayed.

For example, when I type this text i firefox, and leave a key pressed I have about 50% load on both of cpu-s !

When I boot with acpi=off, that high CPU load disappears, but this is notebook - it is unusable without acpi (poweroff, suspend etc ...)

I have also registered this.

$ dmesg | greo storm

[ 1.029542] ACPI: EC: GPE storm detected, transactions will use polling mode

Also, I have 1 ERR on interrupts:

bringout@nbringout-2:~$ sudo cat /proc/interrupts
           CPU0 CPU1
  0: 1376 70208 IO-APIC-edge timer
  1: 8 3246 IO-APIC-edge i8042
  4: 0 0 IO-APIC-edge enecir
  7: 1 0 IO-APIC-edge
  8: 0 1 IO-APIC-edge rtc0
  9: 0 864 IO-APIC-fasteoi acpi
 11: 0 3 IO-APIC-fasteoi ohci1394, mmc0
 12: 0 107 IO-APIC-edge i8042
 14: 14 9065 IO-APIC-edge pata_amd
 15: 0 0 IO-APIC-edge pata_amd
 19: 0 309 IO-APIC-fasteoi ath
 20: 10 5119 IO-APIC-fasteoi ohci_hcd:usb3
 21: 0 1312 IO-APIC-fasteoi ehci_hcd:usb2, HDA Intel
 22: 0 25 IO-APIC-fasteoi ehci_hcd:usb1
 23: 0 0 IO-APIC-fasteoi ohci_hcd:usb4
 26: 15 10800 PCI-MSI-edge ahci
 27: 4 4707 PCI-MSI-edge eth0
NMI: 0 0 Non-maskable interrupts
LOC: 42995 12564 Local timer interrupts
SPU: 0 0 Spurious interrupts
CNT: 0 0 Performance counter interrupts
PND: 0 0 Performance pending work
RES: 25881 14267 Rescheduling interrupts
CAL: 46 56 Function call interrupts
TLB: 561 315 TLB shootdowns
TRM: 0 0 Thermal event interrupts
THR: 0 0 Threshold APIC interrupts
MCE: 0 0 Machine check exceptions
MCP: 3 3 Machine check polls
ERR: 1
MIS: 0

ProblemType: Bug
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bringout 2078 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xf2680000 irq 21'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,10250126,00100003 HDA:14f12c06,10250126,00100000'
   Controls : 11
   Simple ctrls : 8
Date: Tue Oct 27 12:33:21 2009
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=ea72f1a8-d904-4fbe-ba0b-f0d3821ffb82
MachineType: Acer Aspire 7520
NonfreeKernelModules: nvidia
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=/dev/mapper/nUser Name--2-root--1 ro quiet splash
ProcEnviron:
 LANG=bs_BA.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
SourcePackage: linux
Uname: Linux 2.6.31-14-generic x86_64
XsessionErrors:
 (gnome-settings-daemon:2129): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:2129): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:2200): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:2173): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
dmi.bios.date: 12/04/2007
dmi.bios.vendor: Acer
dmi.bios.version: V1.11
dmi.board.name: Fuquene
dmi.board.vendor: Acer
dmi.board.version: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrV1.11:bd12/04/2007:svnAcer:pnAspire7520:pvrV1.20:rvnAcer:rnFuquene:rvrN/A:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 7520
dmi.product.version: V1.20
dmi.sys.vendor: Acer
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 2693 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xd0880000 irq 21'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,10250126,00100003 HDA:14f12c06,10250126,00100000'
   Controls : 11
   Simple ctrls : 8
DistroRelease: Ubuntu 10.04
Frequency: Once a day.
LiveMediaBuild: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
MachineType: Acer Aspire 7520
Package: linux (not installed)
ProcCmdLine: debug boot=casper netboot=nfs initrd=live/lucid-amd64/casper/initrd.lz nfsroot=192.168.45.14:/srv/boot/live/lucid-amd64 essential=tg3 netconsole=/,@192.168.45.14/ -- BOOT_IMAGE=live/lucid-amd64/casper/vmlinuz
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
Regression: No
RelatedPackageVersions: linux-firmware 1.32
Reproducible: No
Tags: lucid needs-upstream-testing
TestedUpstream: No
Uname: Linux 2.6.32-16-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 05/06/2008
dmi.bios.vendor: Acer
dmi.bios.version: V1.33
dmi.board.name: Fuquene
dmi.board.vendor: Acer
dmi.board.version: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrV1.33:bd05/06/2008:svnAcer:pnAspire7520:pvrV1.20:rvnAcer:rnFuquene:rvrN/A:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 7520
dmi.product.version: V1.20
dmi.sys.vendor: Acer

Revision history for this message
hernad-b-out-ba (hernad-b-out-ba) wrote :
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi hernad-b-out-ba,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 461862

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
hernad-b-out-ba (hernad-b-out-ba) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
hernad-b-out-ba (hernad-b-out-ba) wrote : BootDmesg.txt

apport information

Revision history for this message
hernad-b-out-ba (hernad-b-out-ba) wrote : Card0.Amixer.values.txt

apport information

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hernad-b-out-ba (hernad-b-out-ba) wrote : Card0.Codecs.codec.0.txt

apport information

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hernad-b-out-ba (hernad-b-out-ba) wrote : Card0.Codecs.codec.1.txt

apport information

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hernad-b-out-ba (hernad-b-out-ba) wrote : CurrentDmesg.txt

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hernad-b-out-ba (hernad-b-out-ba) wrote : IwConfig.txt

apport information

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hernad-b-out-ba (hernad-b-out-ba) wrote : Lspci.txt

apport information

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hernad-b-out-ba (hernad-b-out-ba) wrote : Lsusb.txt

apport information

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hernad-b-out-ba (hernad-b-out-ba) wrote : PciMultimedia.txt

apport information

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hernad-b-out-ba (hernad-b-out-ba) wrote : ProcCpuinfo.txt

apport information

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hernad-b-out-ba (hernad-b-out-ba) wrote : ProcInterrupts.txt

apport information

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hernad-b-out-ba (hernad-b-out-ba) wrote : ProcModules.txt

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hernad-b-out-ba (hernad-b-out-ba) wrote : RfKill.txt

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hernad-b-out-ba (hernad-b-out-ba) wrote : UdevDb.txt

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hernad-b-out-ba (hernad-b-out-ba) wrote : UdevLog.txt

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hernad-b-out-ba (hernad-b-out-ba) wrote : WifiSyslog.txt

apport information

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hernad-b-out-ba (hernad-b-out-ba) wrote :

I haven't used this notebook since this report.

I have reinstalled MS Vista OS because it behave better.

At the end, I gave notebook to my dauther.

I took it from her and installed lucid-amd64 livecd beta.

Just sending apport info with apport-collect -p linux 461862

Revision history for this message
hernad-b-out-ba (hernad-b-out-ba) wrote :

Other notes:

1) I still have dmesg:

[ ...] ACPI: EC: GPE storm detected, transactions will use polling mode

2) with lucid, nouveau driver my screen is almost unusable

3) it seems that cpu usage is in better shape now, but still high

Revision history for this message
hernad-b-out-ba (hernad-b-out-ba) wrote :

screenshot attached

Revision history for this message
hernad-b-out-ba (hernad-b-out-ba) wrote :

silly me :) on the other computer this is perfect screenshot.

Only external camera shot to the notebook screen would be helpful regarding display driver problem.

I couldn't try nvidia driver because I'm working on livecd session

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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