ubuntuone-client applet can not connect, "Protocol version error" in syncdaemon.log

Bug #461496 reported by vanDrunen
28
This bug affects 6 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
New
Undecided
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Bug Description

Binary package hint: ubuntuone-client

I have a fresh install of 9.10-RC and registered with ubuntu one after installation.
Uploading files through the web page works, but I can not see my files in the Ubuntu One folder in Nautilis and the ubuntuone-client applet (v1.02) can not connect.

When the ubuntuone-client applet starts for the first time the webpage pops up asking me to log in, register my computer and a token appears in my keyring. From then on I can browse and upload files through the web interface, but the client applet shows an exclamation mark.

When pressing connect the following lines appear in syncdaemon.log:

2009-10-26 23:15:05,237 - ubuntuone.SyncDaemon.fsm - INFO - loading updated metadata
2009-10-26 23:15:05,242 - ubuntuone.SyncDaemon.fsm - INFO - initialized: idx_path: 1, idx_node_id: 0, shares: 1
2009-10-26 23:15:05,246 - ubuntuone.SyncDaemon.HQ - INFO - HashQueue: _hasher started
2009-10-26 23:15:06,226 - ubuntuone.SyncDaemon.DBus - INFO - DBusInterface initialized.
2009-10-26 23:15:06,226 - ubuntuone.SyncDaemon.Main - INFO - Using /home/edwin/Ubuntu One as root dir
2009-10-26 23:15:06,226 - ubuntuone.SyncDaemon.Main - INFO - Using /home/edwin/.local/share/ubuntuone/syncdaemon as data dir
2009-10-26 23:15:06,226 - ubuntuone.SyncDaemon.Main - INFO - Using /home/edwin/.local/share/ubuntuone/shares as shares root dir
2009-10-26 23:15:06,226 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: INIT; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=1 miss=1) ----
2009-10-26 23:15:06,227 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan starting...
2009-10-26 23:15:06,228 - ubuntuone.SyncDaemon.local_rescan - INFO - start scan all shares
2009-10-26 23:15:06,229 - ubuntuone.SyncDaemon.local_rescan - INFO - processing trash
2009-10-26 23:15:06,231 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan finished!
2009-10-26 23:15:06,231 - ubuntuone.SyncDaemon.Main - INFO - hash queue empty. We are ready!
2009-10-26 23:15:06,381 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Protocol version error
2009-10-26 23:15:06,485 - ubuntuone.SyncDaemon.HQ - INFO - HashQueue: _hasher stopped
2009-10-26 23:15:06,485 - ubuntuone.SyncDaemon.DBus - INFO - Shuttingdown DBusInterface!
2009-10-26 23:15:06,493 - ubuntuone.SyncDaemon.ActionQueue - WARNING - connection lost: Connection to the other side was lost in a non-clean fashion: Connection lost.
2009-10-26 23:15:06,494 - twisted - ERROR - Unhandled error in Deferred:
2009-10-26 23:15:06,495 - twisted - ERROR - Unhandled Error

All packages are up to date. I have never been able to connect so far, but this is the first time I could find a clear error message. Please let me know if you need more information from my system.

ProblemType: Bug
.home.edwin..cache.ubuntuone.log.oauth.login.log:
 Starting Ubuntu One client version 1.0.2
 Starting Ubuntu One client version 1.0.2
.home.edwin..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.edwin..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.edwin..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: amd64
Date: Mon Oct 26 23:08:49 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release Candidate amd64 (20091020.3)
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic x86_64

Revision history for this message
vanDrunen (edwin-vandrunen) wrote :
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