No sound with HDA Intel

[kein Trinkwasser]

this bug is concerning Kubuntu 9.10 RC as well as Ubuntu 9.10 RC (both in the 64-bit Version)

from Ubuntu 9.10 RC Checkbox Report:

P: /devices/pci0000:00/0000:00:1b.0/sound/card0
E: UDEV_LOG=3
E: DEVPATH=/devices/pci0000:00/0000:00:1b.0/sound/card0
E: SUBSYSTEM=sound
E: SOUND_INITIALIZED=1
E: ID_VENDOR_FROM_DATABASE=Intel Corporation
E: ID_MODEL_FROM_DATABASE=82801G (ICH7 Family) High Definition Audio Controller

no hints found in 'dmesg'; no hints found via 'lspci'

Under Kubuntu 9.10 RC, this sound controller is recognized as 'HDA Intel (ALC 260 Analog)' and doesn't produce any sound. The there available alternative 'PulseAudio' doesn't work, too.

Sound hardware working properly both under (32-bit) Ubuntu 8.04
  AND
Kubuntu 8.04 - HDA Intel as well as PulseAudio

-----------------------------
what is asked to check when encountering sound problems, but didn't help:
  grep "^Codec\|^Vendor Id\|^Subsystem Id\|^Revision Id" /proc/asound/card*/*codec*[...]
  grep: /proc/asound/card*/*codec*/*: No such file or directory
perhaps because I use a Live DVD?

  cat /proc/asound/cards
  0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xd0340000 irq 22

ProblemType: Bug
Architecture: amd64
CheckboxCommand: gst_pipeline_test -t 2 'audiotestsrc wave=sine freq=512 ! audioconvert ! audioresample ! gconfaudiosink'
CheckboxTest: playback_auto
Date: Mon Oct 26 17:55:53 2009
DistroRelease: Ubuntu 9.10
LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Release Candidate amd64 (20091020)
Package: python-gst0.10 0.10.17-1
ProcEnviron:
 SHELL=/bin/bash
 LANG=de_DE.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: gst0.10-python
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic x86_64

[Leann Ogasawara (leannogasawara)]

Hi Kein,

Can you run the following which will automatically gather and attach sound related debug information to this report:

apport-collect -p alsa-base 461343

[kein Trinkwasser (ttgraser)]

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC260 Analog [ALC260 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC260 Analog [ALC260 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 2946 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd0340000 irq 22'
   Mixer name : 'Realtek ALC260'
   Components : 'HDA:10ec0260,45401509,00100400'
   Controls : 15
   Simple ctrls : 10
DistroRelease: Ubuntu 9.10
LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Release Candidate amd64 (20091020)
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=de_DE.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
Uname: Linux 2.6.31-14-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[kein Trinkwasser (ttgraser)]

Just discovered: Sound can be put to work properly by altering some of the adjustments in 'alsamixer' [started via konsole]. It looks as if the Problem is related to false or lacking presettings.

[Jeremy Foshee (jeremyfoshee)]

Hi kein,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 461343

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[kein Trinkwasser (ttgraser)]

On Montag, 5. April 2010, Jeremy Foshee wrote:
> Hi kein,
>
> This bug was reported a while ago and there hasn't been any activity
> in it recently. We were wondering if this is still an issue?

Hi Jeremy,

thanks for your information and concern.
This is no issue for me any more.
It turned out that, after upgrade (and some of the following updates)
had to be altered manually each time
 output jack --> headphone
via alsamixer.
Also, the right channel had been set to 'mute' by the upgrade to 9.10.

Kind regards,
Thomas (aka 'kein Trinkwasser')

> Can you
> try with the latest development release of Ubuntu? ISO CD images
> are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a
> Terminal (Applications->Accessories->Terminal). It will
> automatically gather and attach updated debug information to this
> report.
>
> apport-collect -p linux 461343
>
> Also, if you could test the latest upstream kernel available that
> would be great. It will allow additional upstream developers to
> examine the issue. Refer to
> https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested
> the upstream kernel, please remove the 'needs-upstream-testing' tag.
> This can be done by clicking on the yellow pencil icon next to the
> tag located at the bottom of the bug description and deleting the
> 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kernel-sound
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.