Ubuntu One Client Doesn't Connect - Unable to contact NetworkManager

Bug #461118 reported by Roberto Santalla
4
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

Since several weeks ago, Ubuntu One Client can't connect to the network. It's permanetly a cloud w/ an exclamation mark inside...

What happens?

ProblemType: Bug
.home.roobre..cache.ubuntuone.log.syncdaemon.exceptions.log:
 2009-10-26 14:44:39,848 - dbus.proxies - ERROR - Introspect error on org.freedesktop.NetworkManager:/org/freedesktop/NetworkManager: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.NetworkManager was not provided by any .service files
 2009-10-26 14:44:39,854 - ubuntuone.SyncDaemon.DBus - ERROR - Error while getting the NetworkManager state org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.NetworkManager was not provided by any .service files
.home.roobre..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: i386
Date: Mon Oct 26 15:10:43 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

Revision history for this message
Roberto Santalla (roobreland) wrote :
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Hi Roberto,

I'm sorry to hear Ubuntu One is not working properly for you. This appears to be related to NetworkManager. We're trying to collect additional information about these NetworkManager related errors. Can you run the following command in a terminal session and report back the output in a comment here?

wget -q http://launchpadlibrarian.net/34282008/nm-checker && chmod 755 nm-checker && ./nm-checker

This downloads a small python script (that collects information about the state of NetworkManager on your computer), sets it to executable, and runs the script. If you want to check the script first, please open the URL in your browser first before running the command. :-)

Thank you,

Joshua

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
summary: - Ubuntu One Client Doesn't Connect
+ Ubuntu One Client Doesn't Connect - Unable to contact NetworkManager
Revision history for this message
Roberto Santalla (roobreland) wrote :

May the reason is that i use WICD instead of GnomeNetworkManager.

Im' really sorry, but i'm not going to change my network manager for "That Thing" that comes w/ Ubuntu.

Regards

Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Hi Roberto,

We think we have a fix so that NetworkManager is no longer required. We're currently testing this and hope to have an update in our PPA for this out soon.

Thank you,

Joshua

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