[Hewlett-Packard HP Compaq 6910p (GX962UC#ABD)] suspend/resume failure

Bug #458098 reported by Helmut
32
This bug affects 7 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After resume from suspend, the notebook crashed. Black Screen, nothing work.
Ubuntu 2.6.31-14.48-generic

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: helmut 1813 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xe4624000 irq 17'
   Mixer name : 'Analog Devices AD1981'
   Components : 'HDA:11d41981,103c30be,00100200 HDA:14f12c06,103c1379,00100000'
   Controls : 11
   Simple ctrls : 9
Date: Thu Oct 22 11:16:19 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=22f842e6-599e-4bd8-8c63-c26eeb571733
InterpreterPath: /usr/bin/python2.6
MachineType: Hewlett-Packard HP Compaq 6910p (GX962UC#ABD)
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   3.3V 16-bit PC Card
   Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=aca6cc7b-5a5e-44a9-b9c6-6b22b4dbe473 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
SourcePackage: linux
Tags: resume suspend
Title: [Hewlett-Packard HP Compaq 6910p (GX962UC#ABD)] suspend/resume failure
Uname: Linux 2.6.31-14-generic i686
UserGroups:

dmi.bios.date: 11/04/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68MCU Ver. F.17
dmi.board.name: 30BE
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 68.36
dmi.chassis.asset.tag: HUB7400P67
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68MCUVer.F.17:bd11/04/2008:svnHewlett-Packard:pnHPCompaq6910p(GX962UC#ABD):pvrF.17:rvnHewlett-Packard:rn30BE:rvrKBCVersion68.36:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6910p (GX962UC#ABD)
dmi.product.version: F.17
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Helmut (hthuemler) wrote :
Revision history for this message
tsuihark (tsuihark) wrote :

Same here: closed the laptop lid. Left it for at least 15 minutes. Opened the lid. Pressed the power button. Power button goes green. Nothing else happens. Had to turn off the laptop with a long power button press.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Helmut,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 458098

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-suspend
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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