Can't hibernate - Dell Latitude D610

[Jan Mynarik]

My notebook wakes up during an attempt to hibernate. In other words, it never makes it to switching itself off. Other functions (sleep, restart, shutdown) work.

From kern.log (see below) I can see the hibernate action stopped during "shrinking memory" phase.

May 21 00:05:29 localhost kernel: [4321870.572000] ACPI: PCI interrupt for device 0000:02:00.0 disabled
May 21 00:05:29 localhost kernel: [4321870.659000] ACPI: PCI interrupt for device 0000:03:03.0 disabled
May 21 00:05:30 localhost kernel: [4321871.146000] ieee80211_1_1_13_crypt: unregistered algorithm 'NULL'
May 21 00:05:34 localhost kernel: [4321875.672000] Freezing cpus ...
May 21 00:05:37 localhost kernel: [4321875.672000] Stopping tasks: ====================================================
===================================================================================================|
May 21 00:05:38 localhost kernel: [4321875.673000] Shrinking memory... ^H-^H\^H|^H/^H-^H\^H|^H/^H-^H\^H|^H/^H-^H\^H|Re
starting tasks... done
May 21 00:05:38 localhost kernel: [4321876.901000] Thawing cpus ...
May 21 00:05:48 localhost kernel: [4321889.198000] tg3.c:v3.47 (Dec 28, 2005)
May 21 00:05:48 localhost kernel: [4321889.198000] ACPI: PCI Interrupt 0000:02:00.0[A] -> GSI 16 (level, low) -> IRQ 169May 21 00:05:48 localhost kernel: [4321889.199000] PCI: Setting latency timer of device 0000:02:00.0 to 64
May 21 00:05:48 localhost kernel: [4321889.207000] eth0: Tigon3 [partno(BCM95751) rev 4001 PHY(5750)] (PCI Express) 10/
100/1000BaseT Ethernet 00:12:3f:15:9c:07
May 21 00:05:48 localhost kernel: [4321889.207000] eth0: RXcsums[1] LinkChgREG[1] MIirq[1] ASF[0] Split[0] WireSpeed[1]
 TSOcap[1]
May 21 00:05:48 localhost kernel: [4321889.207000] eth0: dma_rwctrl[76180000]
May 21 00:05:48 localhost kernel: [4321889.406000] ieee80211_1_1_13_crypt: registered algorithm 'NULL'
May 21 00:05:48 localhost kernel: [4321889.429000] ieee80211_1_1_13: 802.11 data/management/control stack, 1.1.13
May 21 00:05:48 localhost kernel: [4321889.429000] ieee80211_1_1_13: Copyright (C) 2004-2005 Intel Corporation <jketren
<email address hidden>>
May 21 00:05:48 localhost kernel: [4321889.623000] ieee80211: 802.11 data/management/control stack, git-1.1.7
May 21 00:05:48 localhost kernel: [4321889.623000] ieee80211: Copyright (C) 2004-2005 Intel Corporation <jketreno@linux
.intel.com>
May 21 00:05:48 localhost kernel: [4321889.711000] ipw2200: Intel(R) PRO/Wireless 2200/2915 Network Driver, 1.1.1
May 21 00:05:49 localhost kernel: [4321889.711000] ipw2200: Copyright(c) 2003-2006 Intel Corporation
May 21 00:05:49 localhost kernel: [4321889.711000] Warning: PCI driver ipw2200 has a struct device_driver shutdown meth
od, please update!
May 21 00:05:49 localhost kernel: [4321889.712000] ACPI: PCI Interrupt 0000:03:03.0[A] -> GSI 17 (level, low) -> IRQ 201May 21 00:05:49 localhost kernel: [4321889.713000] ipw2200: Detected Intel PRO/Wireless 2200BG Network Connection
May 21 00:05:49 localhost kernel: [4321890.462000] ipw2200: Detected geography ZZD (13 802.11bg channels, 0 802.11a cha
nnels)
May 21 00:05:50 localhost kernel: [4321891.110000] ADDRCONF(NETDEV_UP): eth0: link is not ready
May 21 00:05:50 localhost kernel: [4321891.299000] ADDRCONF(NETDEV_UP): eth1: link is not ready
May 21 00:05:50 localhost kernel: [4321891.819000] ADDRCONF(NETDEV_CHANGE): eth1: link becomes ready
May 21 00:05:53 localhost kernel: [4321894.880000] ADDRCONF(NETDEV_UP): eth0: link is not ready
May 21 00:06:03 localhost kernel: [4321904.880000] eth1: no IPv6 routers present
May 21 00:06:05 localhost kernel: [4321907.213000] ACPI: Lid Switch [LID]
May 21 00:06:05 localhost kernel: [4321907.214000] ACPI: Power Button (CM) [PBTN]
May 21 00:06:05 localhost kernel: [4321907.214000] ACPI: Sleep Button (CM) [SBTN]
May 21 00:06:05 localhost kernel: [4321907.377000] ACPI: Thermal Zone [THM] (42 C)
May 21 00:06:06 localhost kernel: [4321907.861000] ACPI: AC Adapter [AC] (on-line)
May 21 00:06:06 localhost kernel: [4321908.260000] ACPI: Battery Slot [BAT0] (battery present)
May 21 00:06:06 localhost kernel: [4321908.260000] ACPI: Battery Slot [BAT1] (battery absent)
May 21 00:07:36 localhost kernel: [4321998.298000] ADDRCONF(NETDEV_CHANGE): eth1: link becomes ready
May 21 00:07:51 localhost kernel: [4322012.255000] eth1: no IPv6 routers present

[Matthew Strait (quadong)]

It does not work on my Dell Latitude D600 either. I'm using Dapper Flight 7.

Sometimes it appears to go into hibernation just fine, but then when the power button is pushed, it boots as normal instead of recovering the session. Sometimes it fails to hibernate completely, saying that my swap device is not valid. I have not yet untangled what conditions trigger each of these.

[Jan Mynarik (jan-mynarik)]

I can't hibernate at all, so that I'm not able to say anything about recovering from hibernation ;-)

[Jan Mynarik (jan-mynarik)]

Is there any other information I can provide to make this report useful and get someone to look at it?

[Gareth Fitzworthington (mapping-gp-deactivatedaccount)]

This bug has had no activity for a considerable period. This is a check to see if there is still interest in investigating this bug report.

[wolfster101 (wolfster101)]

I too have a Dell Latitude D610, using Gutsy 7.10. When I close the lid to hibernate it gets stuck, my only way out is to turn the machine off completely then back on.

[cgoddard (chrismatic)]

I'm also using a Dell Latitude D610. Neither standby nor hibernate work at all. The screen goes black with both, but the computer doesn't shut down. I can't wake the computer up from whatever state it is in either, and I have to hold the power button down for a few seconds to shut the computer off and just reboot.

[cgoddard (chrismatic)]

I'm also using a Dell Latitude D610 with Gutsy 7.10. Neither standby nor hibernate work at all. The screen goes black with both, but the computer doesn't shut down. I can't wake the computer up from whatever state it is in either, and I have to hold the power button down for a few seconds to shut the computer off and just reboot.

[Gareth Fitzworthington (mapping-gp-deactivatedaccount)]

Dell Latitude D610 has contained a range of hardware components over the life of the product. Graphics: ATI M300 & Intel i915GM. Wireless: Intel Corporation PRO/Wireless 2200BG & Broadcom Corporation BCM4318. More substantial technical information is required. Some people report this laptop with Suspend working on AC but not on battery.

Please include the following information as separate attachments:
 * Output of uname -a
    * uname -a > uname.txt
 * Output of sudo lspci -vvnn
    * sudo lspci -vvnn > lspci.txt
 * Output of sudo dmidecode
    * sudo dmidecode > dmidecode.txt
 * Try to suspend/hibernate and then restart the system and attach /var/log/kern.log.0
 * Tarball of /proc/acpi directory. You can't just tar all files because their content sometimes changes etc.
    * cp -r /proc/acpi /tmp
    * tar -cvjf ~/acpi.tar.bz /tmp/acpi
    * attach acpi.tar.bz from your home directory

[Pablo Castellano (pablocastellano)]

Hello Jan.
Could you tell us if this problem is still present in latest Ubuntu Intrepid Beta release?
You could also provide the information that Gareth has requested you in the comment above.

[Sergio Zanchetta (primes2h)]

The 18 month support period for Gutsy Gibbon 7.10 has reached its end of life -
http://www.ubuntu.com/news/ubuntu-7.10-eol . As a result, we are closing the
linux-source-2.6.22 kernel task. It would be helpful if you could test the
new Jaunty Jackalope 9.04 release and confirm if this issue remains -
http://www.ubuntu.com/getubuntu/releasenotes/904overview. If the issue still exists with the Jaunty
release, please update this report by changing the Status of the "linux (Ubuntu)"
task from "Incomplete" to "New". Also please be sure to run the command below
which will automatically gather and attach updated debug information to this
report. Thanks in advance.

apport-collect -p linux-image-2.6.28-11-generic 45804

[Martin Ling (martin-launchpad)]

Hibernation is working on my D610 in Karmic, so I'm changing this to Fix Released for linux and acpi-support.

[Rob Frohne (frohro)]

Hi Martin, et. al.,

Hibernate doesn't work on my Dell D610. It wakes up before it hibernates. Here is the kern log.

Nov 17 20:20:02 frohro-d610 kernel: [14779.025408] tg3 0000:02:00.0: PME# enabled
Nov 17 20:20:02 frohro-d610 kernel: [14779.025439] tg3 0000:02:00.0: wake-up capability enabled by ACPI
Nov 17 20:20:21 frohro-d610 kernel: [14779.497308] PM: Marking nosave pages: 0000000000002000 - 0000000000006000
Nov 17 20:20:21 frohro-d610 kernel: [14779.497313] PM: Marking nosave pages: 000000000009f000 - 0000000000100000
Nov 17 20:20:21 frohro-d610 kernel: [14779.497318] PM: Basic memory bitmaps created
Nov 17 20:20:21 frohro-d610 kernel: [14779.497320] PM: Syncing filesystems ... done.
Nov 17 20:20:21 frohro-d610 kernel: [14779.499929] Freezing user space processes ... (elapsed 0.00 seconds) done.
Nov 17 20:20:21 frohro-d610 kernel: [14779.505164] Freezing remaining freezable tasks ... (elapsed 0.00 seconds) done.
Nov 17 20:20:21 frohro-d610 kernel: [14779.505225] PM: Shrinking memory... -\|/-\|done (59883 pages freed)
Nov 17 20:20:21 frohro-d610 kernel: [14790.848036] PM: Freed 239532 kbytes in 11.34 seconds (21.12 MB/s)
Nov 17 20:20:21 frohro-d610 kernel: [14790.848039] Suspending console(s) (use no_console_suspend to debug)
Nov 17 20:20:21 frohro-d610 kernel: [14790.848244] sd 0:0:0:0: [sda] Synchronizing SCSI cache
Nov 17 20:20:21 frohro-d610 kernel: [14790.848710] ACPI handle has no context!
Nov 17 20:20:21 frohro-d610 kernel: [14790.850046] parport_pc 00:0d: disabled
Nov 17 20:20:21 frohro-d610 kernel: [14790.851297] serial 00:0b: disabled
Nov 17 20:20:21 frohro-d610 kernel: [14790.851318] eth4: Going into suspend...
Nov 17 20:20:21 frohro-d610 kernel: [14790.851519] ipw2200 0000:03:03.0: PCI INT A disabled
Nov 17 20:20:21 frohro-d610 kernel: [14790.851528] ACPI handle has no context!
Nov 17 20:20:21 frohro-d610 kernel: [14790.864420] ata_piix 0000:00:1f.2: PCI INT B disabled
Nov 17 20:20:21 frohro-d610 kernel: [14790.864618] Intel ICH 0000:00:1e.2: PCI INT A disabled
Nov 17 20:20:21 frohro-d610 kernel: [14790.905365] ACPI: Preparing to enter system sleep state S4
Nov 17 20:20:21 frohro-d610 kernel: [14790.905866] PM: Saving platform NVS memory
Nov 17 20:20:21 frohro-d610 kernel: [14790.905947] Disabling non-boot CPUs ...
Nov 17 20:20:21 frohro-d610 kernel: [14790.906091] PM: Creating hibernation image:
Nov 17 20:20:21 frohro-d610 kernel: [14790.908025] PM: Need to copy 225434 pages
Nov 17 20:20:21 frohro-d610 kernel: [14790.908025] PM: Normal pages needed: 97059 + 1024 + 40, available pages: 130165
Nov 17 20:20:21 frohro-d610 kernel: [14790.908025] PM: Hibernation image created (225434 pages copied)
Nov 17 20:20:21 frohro-d610 kernel: [14790.908025] CPU0: Thermal LVT vector (0xfa) already installed
Nov 17 20:20:21 frohro-d610 kernel: [14790.908025] ACPI: Waking up from system sleep state S4
Nov 17 20:20:21 frohro-d610 kernel: [14791.337616] i915 0000:00:02.0: setting latency timer to 64
Nov 17 20:20:21 frohro-d610 kernel: [14791.856236] [drm] LVDS-8: set mode 1400x1050 19
Nov 17 20:20:21 frohro-d610 kernel: [14792.679881] pci 0000:00:1e.0: setting latency timer to 64
Nov 17 20:20:21 frohro-d610 kernel: [14792.679930] In...

[Rob Frohne (frohro)]

I should have added that I am using Karmic and the kernel is:

2.6.31-15-generic

Rob

[Rob Frohne (frohro)]

It seems to work now with kernel 2.6.31-20-generic.

Rob

[Jeremy Foshee (jeremyfoshee)]

Rob,
    Thank you for following up on this/

~JFo

[p gonz (lospares)]

This bug seems to have regressed into Ubuntu 10.04 LTS on 2.6.32-22-generic.

Suspend is not working from the gnome Suspend menu option. I also tried the /etc/acpi/sleep.sh script from the command line. In either case, the screen fades to black, but the LCD backlight continues to stay on, the WiFi light stays on, and the disk light turns on occasionally. I can use Ctrl-Alt-F1 thru F6 to get to the console login prompt. I can also use Ctrl-Alt-F7 to return to gnome, although it sometimes will ask for my password.

On 9.10, the Suspend function worked correctly.

My laptop is a Dell Latitude D610 with Intel 915GM/PM/GMS/910GML graphics.

I rebooted the same laptop on 2.6.31-20-generic, and Suspend seems to be working correctly on that kernel. However, on that kernel I'm getting an error message about the RAM drive, which I haven't observed on 2.6.32-22.