acroread-fonts doesn't work in 64-bit ubuntu

[Sam Freilich]

Since acroread upgraded to Acrobat Reader 9, I haven't been able to get Japanese font support working at all. When acroread-fonts is installed, all characters in the document in question render as dots. When it's removed, the text with the required fonts renders normally, the text with missing fonts doesn't render at all. In both cases I get an error message telling me to install the font pack from http://www.adobe.com/go/asianfontpack, but that page only has the font pack for versions 8 and lower, and the installer for the font pack for version 9 from Adobes site seems to run but has no effect.

When I run acroread, I get a bunch of warnings about 64-bit libraries. I don't think those are related to this problem, since I get the same warnings with other (non-Japanese) PDF files that render fine, but included anyways:

Gtk-Message: Failed to load module "canberra-gtk-module": /usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so: wrong ELF class: ELFCLASS64
(acroread:4924): Gtk-WARNING **: /usr/lib/gtk-2.0/2.10.0/engines/libmurrine.so: wrong ELF class: ELFCLASS64
[... above line repeats a bunch ...]
/usr/lib/gio/modules/libgiogconf.so: wrong ELF class: ELFCLASS64
Failed to load module: /usr/lib/gio/modules/libgiogconf.so
/usr/lib/gio/modules/libgvfsdbus.so: wrong ELF class: ELFCLASS64
Failed to load module: /usr/lib/gio/modules/libgvfsdbus.so
/usr/lib/gio/modules/libgioremote-volume-monitor.so: wrong ELF class: ELFCLASS64
Failed to load module: /usr/lib/gio/modules/libgioremote-volume-monitor.so

[Lionel Le Folgoc (mrpouit)]

Hi,

Thanks for your bug report.
Do you have a sample PDF file to help me easily reproduce this issue?

[Sam Freilich (l33tminion)]

No, I can't currently replicate the issue because acroread-fonts appears to have been removed from the Karmic repositories...

[Sam Freilich (l33tminion)]

However, here's a file of the sort that didn't work with Acrobat Reader 9 under Ubuntu previously.

[Lionel Le Folgoc (mrpouit)]

> karmic|non-free|amd64: acroread-fonts 9.1-0medibuntu1
> karmic|non-free|i386: acroread-fonts 9.1-0medibuntu1
> karmic|non-free|lpia: acroread-fonts 9.1-0medibuntu1
> karmic|non-free|source: acroread-fonts 9.1-0medibuntu1

I confirm they are still available...

[Sam Freilich (l33tminion)]

Somehow, Medibuntu was no longer in my sources. FIxed that.

I can confirm that with acroread and acroread-fonts installed, the file in question doesn't work. Screenshot attached. Console output is following, in case that's relevant:
sfreilich@system42:~$ acroread ~/downloads/V_L82_120509_jpod101-3.pdf
/usr/lib/gio/modules/libgiogconf.so: wrong ELF class: ELFCLASS64
Failed to load module: /usr/lib/gio/modules/libgiogconf.so
/usr/lib/gio/modules/libgvfsdbus.so: wrong ELF class: ELFCLASS64
Failed to load module: /usr/lib/gio/modules/libgvfsdbus.so
/usr/lib/gio/modules/libgioremote-volume-monitor.so: wrong ELF class: ELFCLASS64
Failed to load module: /usr/lib/gio/modules/libgioremote-volume-monitor.so

[Lionel Le Folgoc (mrpouit)]

Works fine here, with acroread 9.3 & acroread-fonts 9.1...

[Lionel Le Folgoc (mrpouit)]

Still unreproducible, and no more input.