left & right arrow key, delete, page up & down key stop working

[Martin Horseling]

After the update from 8.10 to 9.04 everything was running fine, no problems apart from an annoying but not critical issue with terminal (could not fork pty). However, when the last kernel upgrade was done, everything became slow (long boot time and hanging). Also, the arrows and delete stopped working, with no good reason. As 9.10 is coming I decided to do a clean re-install from the last down-loadable live CD (October 15) and installed from scratch. So far so good, all keys working and no visible issues except that closing the lid did not activate suspend. Over the weekend though, I used suspend from the button on the panel a few times and after that, the mentioned buttons stopped working. It must be kernel related, as it only started after the last upgrade.

Hardware = Compaq 6720s, US - RU keyboard.
in addition to the standard package Seamonkey (WYSIWYG), skype 2.0, thunderbird and OOO3.1.1 are installed.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
HibernationDevice: RESUME=UUID=6f3b59d7-dbb2-41de-a304-524035c1c699
MachineType: Hewlett-Packard HP Compaq 6720s
Package: linux-image-2.6.28-15-generic 2.6.28-15.52
ProcCmdLine: root=UUID=aff4827a-fee5-4f49-8c9b-326c6fd6097f ro quiet splash
ProcEnviron:
 LC_TIME=en_GB.utf8
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.28-15.52-generic
SourcePackage: linux

[Jeremy Foshee (jeremyfoshee)]

Hi Martin,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 456046

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Martin Horseling (martin-horseling)]

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: martin 1865 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xe4624000 irq 16'
   Mixer name : 'Analog Devices AD1981'
   Components : 'HDA:11d41981,103c30d8,00100200 HDA:11c11040,103c1378,00100200'
   Controls : 12
   Simple ctrls : 10
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=6f3b59d7-dbb2-41de-a304-524035c1c699
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: Hewlett-Packard HP Compaq 6720s
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=a07d6e0a-0f5b-409c-bed1-1952c518d55a ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
 LANGUAGE=en_GB.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin cdrom dialout lpadmin netdev plugdev sambashare
dmi.bios.date: 01/10/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68MDU Ver. F.09
dmi.board.name: 30D8
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 83.0E
dmi.chassis.asset.tag: CNU81228ZM
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68MDUVer.F.09:bd01/10/2008:svnHewlett-Packard:pnHPCompaq6720s:pvrF.09:rvnHewlett-Packard:rn30D8:rvrKBCVersion83.0E:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6720s
dmi.product.version: F.09
dmi.sys.vendor: Hewlett-Packard

[Martin Horseling (martin-horseling)]

Dear Jeremy,

I have downloaded 10.04 and done a test as a live session user from a
usb, no difference between the 9.10 and 10.04. It seems not to be fixed
yet.

Also uploaded the output of apport-collect, so where-ever that went, it
should be there.

I will do the kernel test when I have backed up my entire system, I use
it for work and I don't want the experiment to be too exciting.

Martin

Jeremy Foshee wrote:
> Hi Martin,
>
> This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.
>
> apport-collect -p linux 456046
>
> Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
>

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.