general protection fault: 0000 [#1] SMP

Bug #455924 reported by Quincy Tse
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

* ubuntu installed on a VirtualBox VM, VirtualBox (3.0.6) with addons installed
* System was resumed after saving VM state using VirtualBox (not via ubuntu hibernation)
* Just completed aptitude safe-upgrade on tty3 (not yet restarted)

A series of kernel message appeared after aborting aptitude dist-upgrade (broken package list, pressed "q" when resolving dependencies).

Another kernel message appeared when I'm holding onto the left shift key to scroll through kernel message, and Windows (the host OS) intercepted the left-shift thinking I'm trying to activate one of the accessibility features. (the line:
[ 3490.663794] atkbd.c: Spurious NAK on isa0060/serio0. Some program might be trying access hardware directly.
)

$ uname -a
Linux quincy-vm 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:05:01 UTC 2009 x86_64 GNU/Linux

$ cat /proc/version_signature
Ubuntu 2.6.31-14.48-generic

ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: I82801AAICH [Intel 82801AA-ICH], device 0: Intel ICH [Intel 82801AA-ICH]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: quincy 1511 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'I82801AAICH'/'Intel 82801AA-ICH with STAC9700,83,84 at irq 21'
   Mixer name : 'SigmaTel STAC9700,83,84'
   Components : 'AC97a:83847600'
   Controls : 34
   Simple ctrls : 24
Date: Tue Oct 20 10:34:17 2009
DistroRelease: Ubuntu 9.10
Failure: oops
HibernationDevice: RESUME=UUID=4f615bce-5d8e-40a3-a3cd-80653e0e36b4
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: innotek GmbH VirtualBox
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=b902f46b-0eea-44bb-a558-d987eb7661ec ro
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:

SourcePackage: linux
Tags: kernel-oops
Title: general protection fault: 0000 [#1] SMP
Uname: Linux 2.6.31-14-generic x86_64
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

Revision history for this message
Quincy Tse (quincy-tse) wrote :
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Quincy,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 455924

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Quincy Tse (quincy-tse) wrote : Re: [Bug 455924] Re: general protection fault: 0000 [#1] SMP

  No I haven't had this problem for a long while now.

Quincy Tse

On 6/04/2010 01:47, Jeremy Foshee wrote:
> Hi Quincy,
>
> This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.
>
> apport-collect -p linux 455924
>
> Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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