Can't connect using Ericsson 3G ( MBM ) 5540 H2 card

[Tony Espy]

Binary package hint: modemmanager

I can't get a connection to AT&T using a Dell Mini 9 with the built-in Ericsson 3G ( mbm ) card.

I created a new connection using AT&T / MediaNet.

The applet spins for ~1-2 min, and eventually times out.

Please see attached modem-manager --debug output.

[Tom Halchuk (tomhal)]

Attached daemon.log file

[Tom Halchuk (tomhal)]

I was unable to connect with an Ericcson 5540 module

[Tom Halchuk (tomhal)]

I was ABLE to connect to 3G with an Ericcson 5530 module to connect

[Henry Hall (hlh)]

This seems like a regression since the card was working in our 8.04 backport.

[Tony Espy (awe)]

Comment #4 seems to indicate this is working fine with a 5530 card, but not with a 5540 card which is a new part, so I don't see how this is a regression?

[Majid Awad (majid-awad)]

For sure this is working well with 5530 on the latest release available 20091117 -- although I don't have any 5540 modem hardware to debug where the problem is.

[Tom Halchuk (tomhal)]

The card going in a unit that has the latest 3G card, an Ericcson 5540

 This bug is written against the Ericcson 5540 3G card.

[Tony Espy (awe)]

Can someone please follow the instructions below to get us debug logs for modem manager?

https://wiki.ubuntu.com/DebuggingModemmanager

[Henry Hall (hlh)]

re: regression, Alexander got the 5540 card working for Jaunty and backported that network manager/modem manager pair to the Hardy image for Tiger. In Karmic, we appear to have lost the ability to run the 5540 card. I'll open a specific bug for modem manager.

[Tony Espy (awe)]

Henry, you can just modify the bug and change the package from network-manager to modem-manager instead of opening a new bug.

I will double check with Alexander, but I'm pretty sure this is a new card.

Tom, can you please run the debugging steps as described in the link above and attach the logs to the bug?

[yingan (ying-an-deng)]

Please try with Dec 4th image which includes patch for DELL5540 3G adapter.

[Bill Filler (bfiller)]

kernel was patched and 3G is no longer grayed and you can successfully connect to 3G. Bug 476071 has the kernel patch that was applied

[Tom Halchuk (tomhal)]

Date: 20091209 Build: 20091209

cqa-verified

I am able to connect using the 5540 card on samos

[Tom Halchuk (tomhal)]

Date: 20091209 Build 20091209

cqa-verified works in samos